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Waiting List Administrator | Nottingham University Hospitals NHS Trust
Salary not available. View on company website.
Nottingham University Hospitals NHS Trust, Dunkirk, City of Nottingham
- Onsite working
- Part time
- Permanent
Posted 1 day ago, 25 May
Job ref: d0f279098a5248a7bbca778201a0d883
Full Job Description
They will book elective TCI dates and associated transport for patients attending the Medical Daycase Unit at the Treatment Centre. The post holder will also play a key central role within the service and is required to work in close liaison with NHS colleagues, patients and the general public.
The role/duties of the post are outlined in the job description. In undertaking this role the employee will be expected to behave at all times that is consistent with, and actively supports the Trust values which are detailed below.
Responsible for adding/removing patients to the NUH waiting list and coordinating their admission to hospital, using hospital IT systems e.g. Medway PAS
Working to agreed protocols to negotiate patient admissions for day case procedures.
Ensure all relevant patient information is recorded on the Trust's IT systems and updated accordingly in line with Trust Access Policy and Procedures
Act as the first point of contact within the Trust for patients who have enquiries regarding admission details and waiting list queries, either by email, phone or face to face.
Ensure adherence to the Trust Waiting List Policy with regard to National and Trust Targets for waiting times
Provide non-clinical advice regarding hospital admission to patients seeking further advice from the Consultants or lead nurses as required
Liaise with clinical staff to ensure the availability of any specialist equipment as required.
Ensure any patients who have not responded to letters, or do not attend appointments are contacted in line with the Trust Waiting List Policy.
Work flexibly and provide cross cover for colleagues in the Directorate.
Undertake any other duties and responsibilities, which may reasonably be required.
Deputise for the Waiting List Co-ordinator where appropriate
Cover reception desk where appropriate
The Medical Daycase Unit is a bespoke unit that treats thousands of patients each year who have chronic illnesses ranging across a multitude of specialties.
The unit provides infusion therapy to patients and is open Monday-Friday between the hours of 08:00-18:00.
It is an exciting time to be joining the team as we are undergoing a lot of service growth. If you enjoy working in a fast paced, demanding but rewarding role, please do not hesitate to get in touch to discuss the role in more detail.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
