Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another, This is a full-time role, however flexibility in this will be considered
We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
We ask that you are based ideally within Greater London to support the South East Region. The base location for this role will be a local Greggs Office, Shop or Supply Site.
Act as a point of escalation for the People Advisors, ensuring all employee relations cases are managed in a timely manner, in line with Greggs policies and relevant legislation, to mitigate risk to the business and protect the colleague experience.
Manage complex ER casework including disciplinaries, grievances, absence cases and preparation for tribunal cases
Use mediation, facilitation, influencing and coaching skills to support line managers and colleagues with early dispute resolution
Maintain strong relationships with our union, acting as the main point of contact for the region and chairing regional JCC meetings
Ensure effective recruitment and succession planning is in place, in partnership with the regional retail leadership team, recruitment and retail L&D
Support Greggs' learning and development strategy to build management capability within the region
Lead the implementation of DE&I initiatives within the region
Partner with the regional retail leadership to facilitate the annual engagement survey, analyse results and ensure robust action plans are in place.
Participate in ad-hoc projects and national initiatives with the broader People Team
Provide insights and feedback to shape our strategy and annual planning process
Contribute to the development of all ER policy and procedure, ensuring it reflects the commercial needs of the business, aligns with Greggs values and is always legally compliant.
Review people data to inform decision making, identify trends / opportunities and make recommendations for change
Ensure all compliance related activities are actioned in a timely manner
Focus on continuous improvement through identifying and developing improved ways of working.

You will fit right into this role if you can demonstrate:
Good knowledge of UK employment law
Significant experience in end-to-end management of a broad range of ER cases at different levels of complexity, ideally gained within a fast-paced retail environment
Previous experience in resolving whistleblowing cases and engaging with legal counsel on tribunal cases
Previous experience leading, coaching and engaging a remote, regionally based team
Experience working within a unionised environment, or familiar with regular interactions with trade union representatives
Have a track record of building credible relationships with business stakeholders including operational colleagues, functional experts and Trade Union representatives.
Experience of delivering people plans and programs across a large, remote population
Have excellent written and verbal communication skills and the ability to influence and present ideas and opportunities.
Comfortable working with data to generate insights and inform decision making
Have excellent IT skills including Microsoft 365, SharePoint, Excel, Teams, Success Factors and a willingness to learn and embrace new technologies (AI, co-pilot)
Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together.
Are supportive of an inclusive culture - recognising and valuing that difference is good.
Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

Management Bonus Scheme which is worth up to 17.5% of your salary
Pension scheme with matching employer contributions up to 7%
Company car or car allowance
Colleague discount, up to 50% off our own-produced products
Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
The opportunity to purchase additional annual leave twice a year
Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
Private Medical Insurance which is free for you and subsided for your dependants
Income Protection should you become unable to work due to long-term sickness
Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
Career progression and learning and development opportunities

163 HR / Training / Recruitment jobs in Northolt, Greater London