Data Officer - Education ...
Portsmouth City Council, Portsmouth
- Part time
- Permanent
Apply on company site
Visitor Experience Assist...
HAMPSHIRE CULTURAL TRUST, Gosport
- Part time
- Permanent
Apply on company site
Data Officer - Education Systems
Salary not available. View on company website.
Portsmouth City Council, Portsmouth
- Remote working
- Part time
- Permanent
Posted 2 weeks ago, 25 Jun
Job ref: 2c27f02870b7407d909d185b055d9710
Full Job Description
The Data Officer will be a key member of the Education sub-team that will have responsibility for Synergy and other education IT systems., This role principally involves supporting the Education Service and users of the education IT systems, notably Synergy but also including SSE, ranging from team admin duties to meeting the requirements of business users and statutory duties. This role includes supporting good recording practice, correcting erroneous data on the database, solving data recording problems across the department and identifying areas of consistent errors which could benefit from user training. Responsibilities will include:
- Provide support to the Education Systems Support Team to ensure that all solutions are configured to meet business needs, provide application support, advice and guidance to system users and owners to promote efficient, effective and accurate recording and ensure that system changes and upgrades are managed
- Provide data dependent application advice and guidance to Education system users
- Be trained in the Synergy system and will use communication skills to transfer knowledge to Synergy system users
- Investigate and provide resolution for issues or assigning to the correct department/3rd party.
- Support education staff to record data and information.
- Correct data and identify patterns in the errors to enable improved practice or guidance.
- General administrative support and other duties that may be required.
- Support the safeguarding of children by highlighting anomalies in the data. Attendance requirements to the designated workplace for the role in line with the Hybrid Working - You will be required to work a minimum of 2 days in the office per week.
- Knowledge of the CFE directorate's education business practices
- Knowledge of Synergy business processes and data
- Report writing skills
- Good communication skills with the ability work with a variety of professionals and senior managers in schools, local authority services, and other organisations
- Accurate recording of data with attention to detail
- Ability to work in a team, making a valuable contribution and committed to team success
- Ability to prioritise workloads
- Ability to identify common errors and rectify
Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council