46 Full time, HR / Training / Recruitment jobs in Didcot, Oxfordshire

As the Operations Manager, you will be instrumental in overseeing the daily operations of our business, ensuring seamless efficiency across multiple regions, including the UK, India, and the USA. You'll work closely with the COO and lead the Operations team, with a strong focus on people operations and HR leadership. This high-impact role is perfect for someone with a solid foundation in Human Resources who is ready to broaden their scope across all operational functions in a growing global business. This full-time position can be based in our Berkshire office, hybrid, or fully remote. What you'll be doing: As the Operations Manager, you will:

• Provide day-to-day operational management and guidance across the Operations team including, Human Resources, Finance, IT, Talent Acquisition and Office Management
• Lead and evolve the HR function, ensuring compliance with employment legislation, embedding best practices, and supporting a strong people-first culture
• Help lead, manage and develop the team to foster a culture of high-performance and continuous improvement
• Manage projects, ensuring they are delivered on time and to budget
• Develop and implement policies and procedures, ensuring global compliance
• Act as a key liaison between teams, ensuring seamless communication and workflow
• Work closely with Finance to oversee budgets and operational costs
• Develop, support and execute strategic plans in conjunction with Senior Leadership
• Step in for the COO when required, making key decisions in their absence., Our hiring process is designed to be efficient and transparent. Here's what to expect:
1. Screening Call - A friendly chat with our Talent Acquisition team to get to know you and discuss the role 2. Hiring Manager Interview - Your chance to showcase your skills, experience, and ask us any questions about the role and team 3. Team Interview - Get to meet other team members, dive into the exciting projects you'll be working on, and experience the collaborative energy that drives our success! 4. Final HR Interview - A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.

To be successful in this role, you should have:
• 5+ years in an operational leadership role, with significant experience in HR at a senior level
• A recognised HR qualification (e.g., CIPD Level 5 or above, or equivalent)
• Expert knowledge of UK legislation and operational processes (familiarity with India and US regulations is a plus)
• Proven leadership and management skills with a track record of managing teams to operational excellence
• Excellent influencing and stakeholder management skills
• The ability to work in a fast-paced environment, balancing strategic planning with hands-on execution
• Strong written and verbal communication skills
• Excellent problem-solving skills and a proactive approach to challenges
• A self-starter mentality with a detail-oriented and results-driven work ethic.
  
  We offer a competitive salary and a comprehensive benefits package, including:
• Competitive Salary: We value your hard work with a competitive salary to be discussed from the very first conversation
• Generous Annual Leave: Take plenty of time to recharge, plus extra days as you grow with us
• Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days
• Birthday Leave: Celebrate YOU by taking your birthday off
• Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
• Company Pension Scheme: Secure your future with our Company pension scheme
• Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
• Hybrid Working Model: Choose the flexibility of remote work or office days, even working from our overseas locations!
• Employee Wellbeing: We've got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you're ever unwell
• Personal Development: We invest in you with tailored training and career growth
• Employee Referral Scheme: Get rewarded for bringing great talent to our team.
About Support Revolution: At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth. If you're ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!