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Salary not available. View on company website.
Buzz Bingo, West Carr, City of Kingston upon Hull
- Onsite working
- Full time
- Graduate programme
Posted 1 day ago, 30 May
Job ref: 59ff7e764b3a4c27a9ed7e3f951c22f5
Full Job Description
The Role You'll Play
As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA.
Hit the Jackpot with Our Benefits
+ Help@Hand - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more
+ Thrive App - for your mental wellbeing approved by the NHS
+ My Eva - an online financial expert to help with any money-related matters
+ Buzz Brights Apprenticeships
+ Buzz Learning, our digital learning platform with access to 100s of online courses
+ In-house Training - Fire safety, Food safety 1 & 2, COSHH and more
+ Access to Trained Mental Health Advocates for advice on your mental wellbeing
+ 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues)
+ Staff discount 50% off bingo tickets, food & soft drinks
+ Pension Scheme
Your Responsibilities as Part of Our Team
+ Build rapport and relationships with Customers
+ Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard
+ Support with other duties as requested by the line manager
+ Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live
+ Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment
+ Kitchen or catering experience would be an advantage
+ Outstanding communication skills that can be adapted to different situations when necessary
+ Experience of handling cash and basic numeracy knowledge
+ You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards
Applicants must be 18+
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