Ground Floor Team Member

Lymington, Hampshire

£13.06 per hour

Contract

Part-time

15 hours ago

We're currently recruiting in our Lymington (New Forest, Hordle) Premier Inn. Working 20 hours per week, paying up to £13.06 per hour.

Ground Floor Team Member - Lymington (New Forest, Hordle) Premier Inn

You are the first person many of our guests meet. And often the last before they leave.

As a Ground Floor Team Member, you'll welcome guests, help them check in, answer questions, serve breakfast or dinner and do whatever it takes to help their stay go smoothly.

No two shifts are quite the same. One moment you could be helping a family check in before their holiday. The next you might be serving breakfast, recommending somewhere local to eat or helping solve a problem for a guest.

Pay, hours and location

Pay: Up to £13.06 per hour
Contract: Fixed Term Contract until 29/10/2026 - we don't do zero-hours contracts.
Hours: 20 guaranteed hours per week.
Location: Lymington (New Forest, Hordle) Premier Inn, Silver St, Hordle, Lymington SO41 0FN
Shifts: Includes evenings, weekends and busy guest periods.

What you'll do

As a Ground Floor Team Member, no two shifts look exactly the same.

Depending on where you're needed, you might:

Welcome guests and help them check in
Serve breakfast or evening meals
Answer questions and help solve problems
Help keep the reception, restaurant and public areas looking their best
Support your teammates across the hotel when things get busy
Make sure every guest feels looked after from arrival to departure

This isn't a role where you'll spend your shift in one place. You'll be helping guests, supporting teammates and keeping the hotel running smoothly.

You don't need hotel experience

Some of our best Ground Floor Team Members have joined us from retail, cafés, pubs, restaurants, leisure, travel and customer service.

If you're friendly, enjoy helping people and can stay calm when it's busy, we'll teach you the rest.

Why join Premier Inn?

You'll be joining a team that supports each other from day one.

We'll give you the training to feel confident in every part of the role, whether you're checking in guests, serving breakfast or helping someone who's had a long day and just wants to get settled.

As you build your experience, you'll have opportunities to learn new skills and explore different roles across Premier Inn.

What you'll get

Fixed Term Contract (we don't do zero-hours contracts)
Full training and support from day one
Opportunities to learn new skills and develop your career
Whitbread Benefits Card - up to 60% off Premier Inn rooms
Company pension and Save As You Earn scheme
Discounts on shopping, travel, cinema, supermarkets and more

Is this role right for you?

If you:

Like being busy and working with people
Stay calm under pressure
Enjoy taking the initiative
Want a role where every day is different…

…then we'd love to hear from you.

Apply today and help make every stay a great one.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 197490-4492

Advertised: 28 Jul 2026

#s1-Gen

Like being busy and working with people
Stay calm under pressure
Enjoy taking the initiative
Want a role where every day is different…

We're currently recruiting in our Lymington (New Forest, Hordle) Premier Inn. Working 20 hours per week, paying up to £13.06 per hour.
Welcome guests and help them check in
Serve breakfast or evening meals
Answer questions and help solve problems
Help keep the reception, restaurant and public areas looking their best
Support your teammates across the hotel when things get busy
Make sure every guest feels looked after from arrival to departure
Fixed Term Contract (we don't do zero-hours contracts)
Full training and support from day one
Opportunities to learn new skills and develop your career
Whitbread Benefits Card - up to 60% off Premier Inn rooms
Company pension and Save As You Earn scheme
Discounts on shopping, travel, cinema, supermarkets and more

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