Student Experience Team Member

Location: Cardiff
Pay Rate: £13.77 per hour
Contract: Temporary ongoing until September with the possibility of extension
Hours: Full Time, 37.5 hours per week

Monday to Friday on a weekly rotating shift pattern:
7:00am to 3:00pm
2:00pm to 10:00pm

You will also be required to work 1 weekend in every 3, with 2 weekdays off in lieu during that week.

Our client is looking for a Student Experience Team Member to join their busy student accommodation team in Cardiff.

This is a varied role where you will be responsible for helping create a positive living experience for students while ensuring the smooth day to day running of the accommodation.

Duties will include:

Providing friendly, day to day support to students living in the accommodation
Sorting and managing incoming mail and parcels
Responding to student queries and resolving issues promptly
Carrying out regular safety and welfare checks around the building
Supporting with student check ins and check outs
Assisting with cleaning duties during checkout periods
Completing administrative tasks including emails, letters and updating booking systems

What we're looking for:

Excellent customer service and communication skills
A positive and proactive approach to work
Good organisational skills and attention to detail
The ability to work both independently and as part of a team

Previous experience within customer service, hospitality, reception, accommodation or administration would be advantageous but is not essential.

If you’re interested, apply today, contact george.bradbury@pertemps.co.uk or call our office on 02920 220 776.

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