This is a fixed term role, ending on 31st December. Our Guest Service Assistants are responsible for ensuring every guest receives a safe, outstanding experience. Guest Service Assistant (Christmas Casual) duties include:

serving guests across the bar, restaurant and banqueting areas throughout the festive season
setting up for festive events, with a high level of attention to detail
supporting other areas of guest service, such as breakfast and front office, as required
supporting your hotel in achieving all brand and company metrics and objectives
building and developing relationships with guests, assessing their needs and flexing style and approach appropriately
ensuring all repeat guests, priority members and VIP's receive recognition and appreciation
following SOPs to ensure consistent hospitality for all guests

Discounted food and beverage while you stay in our hotels
24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)

2 temporary Hospitality / Catering / Tourism jobs in Norwich