Property Checker and Line...
Salary not available. View on company website.
Sykes Holiday Cottages Ltd, Seahouses, Northumberland
- Full time
- Permanent
Apply on company site
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Property Checker and Linen Attendant
Salary not available. View on company website.
Sykes Holiday Cottages Ltd, Seahouses, Northumberland
- Onsite working
- Full time
- Permanent
Posted today, 25 May
Job ref: ddabf8185c6d4c62801ec6cc2a90a17c
Full Job Description
As a Housekeeper, you will be responsible for checking our properties for cleanliness, identifying any maintenance issues, responding to any shortfalls, and recognising areas requiring remedial attention that could affect the quality of service we provide. You will also ensure cleanliness standards are consistently met and provide constructive feedback to cleaners on performance and areas for improvement.
Building strong relationships with both suppliers and cleaners is a key part of the role, along with completing day-to-day administration tasks. You will assist in the preparation of linen for changeover days, take delivery of hire linen from the supplier, and manage the control and return of dirty linen. Covering around 5-7 visits per day, you will be travelling to properties in a work vehicle across our 180-strong portfolio, from Berwick-upon-Tweed to Amble, and inland to Wooler.
You'll be actively involved in the daily operations of the Brand Managed Services housekeeping team, ensuring high standards are upheld to deliver an exceptional guest experience. As part of a rota, you will also provide out-of-hours assistance to property owners and guests, responding to and successfully resolving any guest issues that may arise.
Your Responsibilities
As Housekeeper, you will be responsible for the following areas of accountability:
Ensuring all allocated properties are visited and inspected within required timeframes
Ensure the allocated property portfolio is presented to the highest standard at all times
Identifying any maintenance issues and reporting for repair in a timely manner
Following up to ensure any shortfalls or repairs have been carried out in the required timeframes
Building strong relationships with suppliers and cleaners
Assist in the preparation of linen for changeover days
Control of returning dirty linen
Ensure cleanliness standards are consistently met
Taking delivery of the hire linen from the supplier
Responding to and successfully resolving any guest issues
Completing any day-to-day administration tasks
Provide feedback to cleaners on standards and areas of improvement
Ensure policies and procedures are followed to include COSHH and manual handling
By Being One Team, Owning it, Communicating Honestly and showcasing a devotion to Learning, Growing and Innovating, we remain true to our original ethos and ensure we stay true to our Customers, Owners and Colleagues alike.
Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way!
All we ask if you have the following:
A valid driving licence is essential to this role
Ability to work independently and as part of a team
Strong attention to detail and problem-solving skills
Ability to remain calm and focused under pressure
Flexible attitude towards tasks and working hours
Good numerical skills and ability to use own initiative
Full, clean driving licence
Although standouts will also have:
Previous Housekeeping Experience
Knowledge of basic property maintenance
Knowledge of COSHH and manual handling
Strong local knowledge, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Established in 1981, Northumbria Coast & Country Cottages have over 40 years' experience of offering a superb selection of over 500 personally inspected holiday cottages together with a friendly and professional service. A truly fantastic formula for creating wonderful and memorable holidays. As part of Sykes Holiday Cottages, Northumbria Coast & Country Cottages is committed to creating lasting holiday memories with a positive social and environmental impact.
Annual STIP Company-wide Bonus Scheme offering an additional 10% of your salary through our performance-based bonus program
33 days of annual leave including bank holidays, plus up to 5 extra days with long service
A day off to celebrate your Birthday
Two paid Volunteering Days off annually
One of only 1000 BCORP-certified companies in the UK
Enhanced Parental leave (24 weeks maternity, 3 weeks paternity at 100% pay)
Exclusive discounts on stays for you, family and friends
Discounts and offers with a focus on your overall wellbeing
Health Cash Plan
Training & Development programs to set you up for success
24/7 mental health support and initiatives
Employee Savings Scheme transferring directly from your salary
Long Service Awards
Diversity and Inclusion: We encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help.
If you are actively seeking your next career challenge, keen to join a diverse, exciting team, we welcome you to get in touch or apply!
Building strong relationships with both suppliers and cleaners is a key part of the role, along with completing day-to-day administration tasks. You will assist in the preparation of linen for changeover days, take delivery of hire linen from the supplier, and manage the control and return of dirty linen. Covering around 5-7 visits per day, you will be travelling to properties in a work vehicle across our 180-strong portfolio, from Berwick-upon-Tweed to Amble, and inland to Wooler.
You'll be actively involved in the daily operations of the Brand Managed Services housekeeping team, ensuring high standards are upheld to deliver an exceptional guest experience. As part of a rota, you will also provide out-of-hours assistance to property owners and guests, responding to and successfully resolving any guest issues that may arise.
Your Responsibilities
As Housekeeper, you will be responsible for the following areas of accountability:
Ensuring all allocated properties are visited and inspected within required timeframes
Ensure the allocated property portfolio is presented to the highest standard at all times
Identifying any maintenance issues and reporting for repair in a timely manner
Following up to ensure any shortfalls or repairs have been carried out in the required timeframes
Building strong relationships with suppliers and cleaners
Assist in the preparation of linen for changeover days
Control of returning dirty linen
Ensure cleanliness standards are consistently met
Taking delivery of the hire linen from the supplier
Responding to and successfully resolving any guest issues
Completing any day-to-day administration tasks
Provide feedback to cleaners on standards and areas of improvement
Ensure policies and procedures are followed to include COSHH and manual handling
By Being One Team, Owning it, Communicating Honestly and showcasing a devotion to Learning, Growing and Innovating, we remain true to our original ethos and ensure we stay true to our Customers, Owners and Colleagues alike.
Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way!
All we ask if you have the following:
A valid driving licence is essential to this role
Ability to work independently and as part of a team
Strong attention to detail and problem-solving skills
Ability to remain calm and focused under pressure
Flexible attitude towards tasks and working hours
Good numerical skills and ability to use own initiative
Full, clean driving licence
Although standouts will also have:
Previous Housekeeping Experience
Knowledge of basic property maintenance
Knowledge of COSHH and manual handling
Strong local knowledge, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
Established in 1981, Northumbria Coast & Country Cottages have over 40 years' experience of offering a superb selection of over 500 personally inspected holiday cottages together with a friendly and professional service. A truly fantastic formula for creating wonderful and memorable holidays. As part of Sykes Holiday Cottages, Northumbria Coast & Country Cottages is committed to creating lasting holiday memories with a positive social and environmental impact.
Annual STIP Company-wide Bonus Scheme offering an additional 10% of your salary through our performance-based bonus program
33 days of annual leave including bank holidays, plus up to 5 extra days with long service
A day off to celebrate your Birthday
Two paid Volunteering Days off annually
One of only 1000 BCORP-certified companies in the UK
Enhanced Parental leave (24 weeks maternity, 3 weeks paternity at 100% pay)
Exclusive discounts on stays for you, family and friends
Discounts and offers with a focus on your overall wellbeing
Health Cash Plan
Training & Development programs to set you up for success
24/7 mental health support and initiatives
Employee Savings Scheme transferring directly from your salary
Long Service Awards
Diversity and Inclusion: We encourage and welcome our people to bring their authentic and best selves to work every day. We know the power that comes from different ideas, backgrounds and perspectives. We recognise the role diversity plays in achieving our goals as a business. We actively welcome applications from as wide a range of backgrounds as possible. If you need any particular support or accommodations as part of your application process, please get in touch - our recruitment team are happy to help.
If you are actively seeking your next career challenge, keen to join a diverse, exciting team, we welcome you to get in touch or apply!
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