To deliver excellent customer service at all times and to provide safe, welcoming services that are fully accessible for users from diverse backgrounds.
To respond to customer enquiries by providing accurate, high-quality information including the provision of Council information, tourist information, business, health, local and community information and information about collections and programmes of activity.
Helping customers in the use of ICT, new technologies and internet-based resources.To work flexibly in the interests of the service, working on a rota pattern which includes evening and weekend work., We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.

Experience of working in a library, museum, gallery, heritage, visitor, leisure attraction or customer services environment
Experience of using IT databases and conducting internet searches.
Excellent interpersonal and communication skills with the ability to engage with a diverse customer base and manage the expectations of different customer groups and individuals.
Ability to respond to and manage difficult situations as they arise.

We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We've identified three missions with our residents and partners, focusing on what will deliver the biggest impact:

Work with a resident focus
Support local leaders
Committed to the borough
Delivery high performance
Take ownership and drive change
25 days annual leave which increases after 5 and 10-years' service
The option to purchase additional annual leave.
An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
Discounted gym membership with
Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
Salary sacrifice scheme for home and electronics and Cycle to Work.
Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
Staff recognition and celebration events.
Peer support groups

3 Part time Heritage / Culture / Library jobs in Huddersfield, Kirklees