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Salary not available. View on company website.
Cwm Taf Morgannwg University Health Board, Pontyclun, Rhondda Cynon Taf - Rhondda Cynon Taf
- Onsite working
- Full time
- Temporary
Posted 4 days ago, 29 Jul
Job ref: c8b85cabe63a4f58a8cdfca0fd45a6c0
Full Job Description
The post holders will work independently to defined policies and procedures and will be required to book appointments adhering to RTT guidelines and provide reception duties.
Fixed term/secondment until the 31.3.2026 due to funding. If you are applying for a secondment position, please ensure you obtain permission from your current line manager prior to applying for this post., + Appoint patients using the appropriate Patient Administration System (PAS).
+ Manage Outpatient Waiting Lists adhering to RTT guidelines.
+ Answer telephone queries and, if unable to resolve the issue, pass on information to the relevant professionals in a timely manner.
+ Be expected to deal sympathetically and compassionately with patients.
+ Provide an Outpatient Reception Service., Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government's Work in the UK guidance. For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.
Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.
Applications are welcome in either Welsh or English, with no preference given to the language used.
We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.
All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.
We are proud to be a Living Wage Employer.
This post offers an opportunity for two individuals with administrative experience to join the Medical Records Department and support the Outpatient Department reception function, Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
Located in the heart of South Wales, we're central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you'll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we're creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board - Join CTM
Home - Cwm Taf Morgannwg University Health Board
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable., Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
+ We listen, learn and improve
+ We treat everyone with respect
+ We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
