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GP Practice, Hendy-Gwyn, Sir Gaerfyrddin - Carmarthenshire
- Onsite working
- Part time
- Permanent
Posted 3 days ago, 10 Jul
Job ref: fcada042dd49478cb5dcbd96d7350af3
Full Job Description
Book in, amend and cancel patient appointment in-line with practice appointments procedures ensuing optimum efficiency of the appointment system
Ensure that patients without appointments but who need 'urgent consultations are booked into appropriate slots and referred to a GP where necessary
Receive and accurately record requests for home visits, assessing urgency in accordance with the Practices protocols. Print off home visit summary sheets
Ensure computerised appointment system is up-to-date
Respond and/or redirect all patient and visitor requests accordingly
Explain practice arrangements and formal requirements to new patients and temporary residents, ensure procedures are completed
Set-up of new patients onto the computer system
Advise patients of relevant charges for private services, accept payment and issue receipts for same
Ensure correspondence, reports, results etc. are filed electronically in correct patient record
Ensure reception and waiting areas are kept neat and tidy
Re-stocking of information leaflets as appropriate
Answering incoming telephone calls, ensuring calls are documented and redirected accordingly
Undertake administration tasks as allocated on rota organised by Practice Manager.
Maintain patient calls/recalls as instructed by Practice Manager
Action, start and end of day procedures
We are a friendly, forward thinking Medical Practice, comprising of 6 GP Partners and excellent supporting staff including an IP Practice Nurse and Pharmacy Technician. Our current list size is 7800. We are continually exploring innovative ways of working to ensure the right work/life balance and can offer opportunities to develop in areas of clinical interest and professional development.