Retail Support Manager
St Oswald's Hospice, Newcastle upon Tyne
- Full time
- Temporary
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£24625-£26874
St Oswald's Hospice, Newcastle upon Tyne
- Onsite working
- Full time
- Temporary
Posted 1 week ago, 31 May
Job ref: 130429abcc96491d9341eee7f1a46b7a
Full Job Description
Do you thrive in a fast-paced environment? Are you passionate about making a difference? Do you love variety and working with a team? Then you might be the perfect fit for our Retail Support Manager position! We're looking for enthusiastic and adaptable individuals to join our team and provide essential support across our network of charity shops. You'll be a key player in ensuring our shops run smoothly, providing cover for our amazing shop managers and helping out at retail fundraising events. This is not a typical 9-to-5 role! You'll be a mobile superstar, travelling between our shops in the North East and supporting our teams wherever they need you. We need someone who loves a challenge, enjoys working independently, and isn't afraid to jump in and help out. Here's what you'll be doing: + Providing on-the-ground support to our shop managers and teams, covering shifts when needed. + Helping with stock management, visual merchandising, and customer service. + Supporting our retail fundraising events, from setup to packing up. + Working with our retail teams to ensure consistent high standards across all our shops. + Maintaining a positive and supportive work environment in line with St Oswald's values. We're looking for someone who: + Has a full UK driving licence with access to a car for work purposes, Please list all educational subjects attained including grades and year attained. Please list chronologically, with the most recent first. Please demonstrate that you have the essential qualifications as detailed in the Person Specification. We will seek evidence of these for all successful applicants. + Qualification + Grade + Year + Qualification + Grade + Year + Qualification + Grade + Year +Training & Continuing Development (CPD) Please list any training and CPD you have undertaken that is relevant to the post that you have applied for. Please list chronologically with the most recent first., St Oswald's aims to promote equality of opportunity for all with the right mix of talent, skills, and potential and welcomes applications from diverse candidates. Criminal records will be taken into account for recruitment purposes only when the conviction is relevant. Having a conviction will not necessarily bar you from employment. This will depend on the circumstances and background to your offence(s). St Oswald's meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974 for many of the posts for which it recruits. Under the Act applicants who are offered employment will be subject to an enhanced Disclosure & Barring Service (DBS) check from the Disclosure & Barring Service before the appointment is confirmed. The check will include details of convictions(current or spent), cautions, reprimands, final warnings and any other information that might have a bearing on your suitability for the post. I understand that because of the sensitive nature of the duties of some posts successful candidates may be expected to undertake an enhanced Disclosure & Barring Service Check that will highlight details of any criminal convictions (current or spent), cautions, reprimands and final warnings and any other information that might have a bearing on my suitability for the post. + Are you willing to abide by this contractual obligation?
- o Yes + Should it transpire that any of the information you have provided is false, incorrect, or that any answer to a direct question is omitted, your employment may be terminated. Any offer of employment is made subject to references, Occupational Health clearance and where applicable an acceptable DBS Disclosure. The information you provide on this form will only be held in a manual system and used for the purposes of assessing your application for the post. Applications from unsuccessful candidates are held with us for one year. + Signed
- By entering your name you are agreeing that the information you have entered is correct and true. + Dated
- DD slash MM slash YYYY + St Oswald's Hospice accepts its responsibility as an equal opportunities employer and has adopted an equal opportunities policy. Our aim is to ensure fair and equal treatment of all job applications and to meet the relevant requirements of equal opportunities legislation. St Oswald's is committed to treating all prospective employees, volunteers and trustees equally, regardless of marital status, sex, sexual orientation, colour, race, ethnic or national origin, religion or disability. In order to monitor the effectiveness of our policy we would be grateful if you would complete the following section. You are under no obligation to do so, and your application will not be prejudiced if you do not complete it. This form will not be used in any way as part of the selection process. The ethnic origin classifications are those recommended by the Commission for Racial Equality for the 2001 census. The following assurances are given in relation to the information you provide. o The monitoring form will be filed separately from your application for employment. o The data from this form is for statistical purposes only to help us monitor the effectiveness of our equal opportunities policy and will not be used for the purposes of short listing. o The information you provide will be treated in confidence. + What is your gender? o Male o Female o I would prefer to Self-Describe + Please Self-Describe + Do you consider yourself to have a disability? o Yes o No + What is your age group? + How would you describe your ethnic group? + Consent
- I agree to the privacy policy.
- + Comments This field is for validation purposes and should be left unchanged.
+ Is a confident and engaging communicator with excellent customer service skills. + Is adaptable and able to work independently. + Has a passion for our charity's mission. + Is comfortable traveling and working across multiple locations. This role is physical, demanding and very rewarding as our shop teams are the link between the Hospice and our supporters and local community.
A very generous holiday allowance and unlike many other retailers, you won't have to work over the Christmas/New Year period, Easter or Bank Holidays. Hours to be worked between Monday to Saturday.