Work closely with the relevant third party providers ensuring that the levels of oversight and monitoring of controls and processes are set and performed rigorously, to the required levels.
Establish and maintain a close and effective working relationship with our third party providers.
Carry out the daily checklist tasks to the required level to include - Supporting oversight control functions within Client Operations - i.e. monitoring debtors and creditors positions, onsite monitoring of core functions such as investor dealing and settlement, income payments, bank account reconciliations, account maintenance, etc.
Support the monitoring programme by reviewing completed work of SS&C / IFDS and ensuring work completed to required standards and within required timescales.
Work with our partners in Distribution and Product consistently, reacting to and understanding new or changing business needs. You will actively help to deliver change and provide/adapt operational support/models, within regulatory guidelines. that will help grow AUM & revenue.
You will review and analyse MI in order to identify service issues as early as possible and design/ deliver on continuous improvements to Client Experience
Manage and resolve any queries from internal and external parties utilising the team resources.
Champion new ideas to raise processes to 'Best Practice' and align them across jurisdictions.
Provide back-up and support to the Senior Client Operations Manager as appropriate.
Carry out other duties as assigned
Hybrid working and reasonable accommodations
Generous Holiday policies
Excellent Health and Wellbeing benefits including corporate membership to Wellhub
Paid volunteer time to step away from your desk and into the community
Support to grow through professional development courses, tuition/qualification reimbursement and more
Maternal/paternal leave benefits and family services
All employee events including networking opportunities and social activities
Lunch allowance for use within our subsidized onsite canteen

Degree level education or meaningful professional qualifications or some industry experience.
Experience of supporting direct clients, institutional clients and platforms
Product knowledge of UK / Luxembourg and Irish pooled vehicles
Makes quick, clear decisions which may include tough choices or considered risks; applies sound judgement by comparing data from different sources to draw conclusions using effective approaches for choosing a course of action or developing appropriate solutions
Speaks fluently; express opinions, information and key points of an argument clearly; create presentations and / or undertakes public speaking with skill and confidence; responds quickly to the needs of the audience and to their reactions and feedback; projects credibility.
Easily establishes good relationships with 'customers' and staff; build wide and effective networks of contacts.
Dedicated, with drive and energy to get things done
Ability to work under pressure and to tight deadlines and to work as part of an effective team as well as autonomously
Experience of managing an outsourced relationship
Experience / background in UK CASS regulations (and their application to UK funds).
Critically analysing evolving and fluid situations; facilitating the implementation and acceptance of change within the workplace.
Sets clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; manages time effectively; identifies and organises resources needed to accomplish tasks by monitoring performance against deadlines and milestones
Takes responsibility for actions, projects and / or people; initiates and generates activity and introduces changes into work processes.
Makes effective use of political processes to influence and persuade others; Promote ideas on behalf of oneself or others; makes a strong personal impact on others; takes care to manage one's impression on others; effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties and builds collective support or agreement
Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system.
Identifies business opportunities; produces new ideas, approaches or insights; and produces a range of solutions to problems.
No
Mentoring
Leadership development programs
Regular training
Career development services
Continuing education courses
Understanding of issues relating to market abuse and anti-money laundering

A career at Janus Henderson is more than a job, it's about investing in a brighter future together.

82 permanent Financial Services / Investment jobs in Kingston Upon Thames