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Salary not available. View on company website.
Charles Stanley, City of Westminster
- Onsite working
- Full time
- Permanent
Posted today, 12 Jun
Job ref: f9bc84eab1344b8097ab8112dd1653e9
Full Job Description
This role involves a wide range of administrative and organisational functions, ensuring a strong relationship between investment manager and client. Key Areas of Responsibility:
- Assisting in the provision of a full range of administrative services for the team.
- Processing the outgoing/in coming DX and Royal Mail.
- Answering the telephone and transferring calls / taking messages and recording telephone notes on client files.
- Completing dictation transcriptions.
- Scanning, shredding and photocopying documentation when required.
- Preparing and providing IMs with requisite documents for meetings.
- Preparing meeting refreshments, including meeting & greeting clients upon arrival.
- Ensuring valuations are produced and despatched to clients within regulatory timescales.
- Personal compliance with all regulatory issues and promotion of compliance culture throughout your department.
- Identify ways to improve efficiencies.
- Assist in all aspects of opening and maintaining client accounts, including obtaining AML documentation.
- Keeping client information up to date and assisting in the production of client suitability reports. This may well involve communicating directly with clients, and intermediaries.
- Follow the progress of new investments coming into Charles Stanley, and to follow up any problems/issues which may arise.
- Liaise with the accounts department over cash movements and to administer payments, including currency payments.
- Setting up, closing and managing client files, ensuring all information is up to date and accurate.
- Ensure compliance regulations are adhered to.
- Follow up on new client connections, ensuring that the necessary forms are completed and fully processed.
- Manage occasional special projects, such as collection of Know Your Client (KYC) information.
- Assist with Probate valuations and sales.
- Subject to qualifications and relevant experience:
- Assist with the preparation of client reports.
- Provide input in recommendations for switches.
- Implement transactions (buys and sells), as well as CGT calculations and valuations history.
- XO dealing as instructed.
- Responding to corporate actions including notifying clients.
- Preparing documentation for potential new clients for IMs.
- Providing IMs with MI to support client suitability processing.
Educated to GCSE (or equivalent) level including Maths and English. A-Levels preferred. - For IP1, whilst not essential an industry recognised qualification such as an Investment Operations Certificate would be an advantage. For IP2 this is an essential requirement.
- Experience of working in a similar environment is preferable as is a general understanding of the stock market and investment operations. Knowledge & Skills:
- Good communication skills, both written and verbal.
- Highly organised, and numerate.
- The ability to work under pressure whilst maintaining a high level of attention to detail and accuracy is essential.
- A high degree of initiative is expected in relation to problem solving and identifying and taking on tasks that need to be completed.
- A strong team player. The role involves supporting a number of Investment Managers and having the flexibility to adapt to their particular styles of working is key.
- An enthusiastic, 'can-do' attitude, combined with a personable manner.
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