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£59500-£70000
Monzo Bank Limited, Plumstead Common, Greenwich
- Remote working
- Full time
- Permanent
Posted 1 day ago, 14 Jun
Job ref: 63872120495e4ed5beb39d7fc12a5ec5
Full Job Description
This role will have day-to-day responsibility for advising on compliance matters associated with Monzos Wealth Collective , specifically leading on Insurance products in the UK (e.g Building and Contents insurance, Life insurance, Travel insurance, Phone insurance). This role reports directly to Monzos Senior Compliance Advisory Manager responsible for Wealth.
At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe theres a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a three lines of defence model of risk management at Monzo: youll be working in 2LoD as part of our Risk and Compliance Collective, in the Compliance Team.
This role will partner directly with our Product teams to ensure we fulfil our Consumer Duty requirements, launch products safely and adhere to key regulatory compliance obligations. This will require experience of advising on the requirements of the FCA sourcebooks whilst also having a grounding in the retail banking and payments landscape and requirements more widely.
Youll play a key role by...
Being the first point of contact for compliance advice on Insurance products.
Providing clear and proactive compliance advice to the Product teams on Insurance.
Reviewing customer journeys and communications to meet insurance rules and the Consumer Duty, helping the business deliver good customer outcomes and flagging any risks.
Learning about the wider Wealth products (Savings, Investments, Pensions) with the aim to expand support to more areas in future.
Advising Marketing and Financial Promotion teams on financial promotion rules and guidance.
Build strong relationships with the wider Compliance team, including leadership, as well as Risk, Legal, and Audit teams.
Supporting the Conduct and Compliance Advisory strategy.
Promoting a culture of compliance to 1LOD colleagues
Challenging policies and procedures to improve customer outcomes and meet regulations.
Helping create and update compliance policies.
Overseeing regulatory breaches and incidents.
Finding ways to improve and automate compliance processes.
Contributing to making Compliance a 'centre of excellence'.
This role requires strong communication & collaboration skills with a hands-on approach, to ensure that regulations are fully understood, our products are compliant by design and our customers' needs are being met.
Wed love to hear from you if
You've got hands-on experience with regulations for insurance products, ideally from working at a bank, insurer, or fintech.
You like to be where the action is and thrive in fast paced environments.
You can take initiative and want to help shape new things.
You're a great communicator and problem-solver, good at weighing risks and finding balanced solutions.
You understand how Risk and Compliance fit into the 3 lines of defence model.
You're self-motivated, super organized, and focused on getting things done well.
You can work independently and juggle changing priorities.
You're good at building strong relationships with different teams.
You get why Compliance is important and can give Monzo a real edge.
You're passionate about compliance and excited about the future of banking!
Cardiff, London or Remote (UK)
Were on a mission to make money work for everyone.
Were waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
Were not about selling products - we want to solve problems and change lives through Monzo
Hear from our UK team about what it's like working at Monzo
59,500 - 70,000 share options.
This role can be based in our London or Cardiff offices, or be distributed working within the UK (with ad hoc meetings in London)
We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
1,000 learning budget each year to use on books, training courses and conferences.
Plus lots more! Read our full list of benefits.
The application journey has 4 key steps
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