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Recreation Manager - Wyre Forest
Salary not available. View on company website.
FORESTRY COMMISSION, Callow Hill, Worcestershire
- Onsite working
- Full time
- Temporary
Full Job Description
The recreation manager will lead the recreation team and guide third party delivery at the visitor sites; ensuring that visitor safety is maintained, a quality service is delivered and Forest Centre budgets are closely managed, in line with national policies and procedures. The role involves working regular weekends, bank holidays and school holidays when most of our visitors come to the forest.
Please see the job description below for more information and details about what we need from you.
Where you'll work…
The post is based at Wyre Forest https://www.forestryengland.uk/wyre-forest where Forestry England manages a popular visitor site, attracting in the region of 300,000 annual visits. The manager will also oversee the recreation offer at Haughmond Hill https://www.forestryengland.uk/haughmond-hill a smaller site near Shrewsbury, Shropshire., Evolve our operational delivery
+ develop sustainable and financially sound business plans for the recreation cost centers
+ ensure we provide safe and welcome visitor facilities by championing health and safety, and leading and setting of standards through tools such as risk assessments, equality impact assessments and schedules of facility and trail inspections
+ analyse visitor survey data to help inform and improve our offer
+ manage and develop volunteering opportunities where we can effectively support them and where it
delivers outcomes that result in mutual benefit
Provide everyone with a clear purpose and equip them to do their jobs
+ lead the recreation hub team, providing effective line management through regular 1-1s and performance reviews
+ coach, mentor and develop team members
+ undertake any recruitments as necessary
Embed a safety-first culture in our teams
+ monitor Airsweb (incident reporting system) usage and trends, investigate reports and share lessons learnt
+ ensure Peoplesafe (lone working system) is used correctly by the team
+ use resumptions system to ensure staff are using and carrying out PPE and safety kit checks, reviewing risk assessments and following policy, procedure and guidance
Use internal communications channels to inform the whole team on where the business is
+ organise regular ranger team meetings/huddles to share information and best practice
+ attend and contribute to other team meetings as required
+ play an active role in the district Recreation Managers meetings
Provide a built estate that is fit for purpose for all users
+ liaise with the Estates Development team to ensure timely delivery of scheduled works and address any reactive works required, feed into longer term development plans
+ carry out regular audits on facility and trail inspections
+ undertake the role of Building Manager for the recreation buildings
+ act as project manager for site developments/investment projects
Increase our value for money and maximise opportunities to increase income
+ procure goods and services in line with Forestry England guidance
+ manage multiple service contracts, undertaking monthly monitoring
+ monitor and audit car parking income at the visitor sites, undertake a price optimisation review annually
Intelligent use of collaborative planning to improve financial management of the business
+ manage the Forest Centre budgets, reporting variances or discrepancies monthly
+ review the long-term financial model annually, setting realistic income targets and delivering best value for money through expenditure
+ phase budgets to ensure accurate forecasting through the financial year
Together with site partners we will develop our commercial recreation products and other partnerships
+ lead on stakeholder delivery, ensuring good working relationships are maintained through formal meetings and regular informal communications
+ liaise with the Recreation Operations Manager, Estates team and Commercial Services on site partner tender exercises, to include the writing of Management Regulations and Key Performance Indicators
+ liaise with the WEFD Active Forests team to facilitate and promote delivery of events and activities - feed into hub site permissions consultations
And any other tasks, reasonably requested by your line manager., You will be asked to write a 200 word statement on your relevant experience and career history, along with a personal statement of no more than 500 words. You will be assessed on both during sifting. More details about how to apply are listed on the application form.
The Behaviours being assessed at interview are -
+ Leadership
+ Making Effective Decisions
+ Managing a Quality Service
+ Delivering at Pace
Successful candidates will undergo a criminal record check and the government baseline personnel security standard check.
If you require any reasonable adjustments, please email fcrecruitmentteam@forestryengland.uk.
Read more about our application process and working with us on the Forestry England website.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Essential professional and technical experience
+ experience of recreation management with an emphasis on safety, efficiency, and excellent customer service
+ experience of managing staff or volunteers
+ good understanding of contract management requirements
+ excellent written and verbal communication skills for liaison with internal and external personnel
+ competent use of all MS Office applications
+ a full UK driving license
Desirable professional and technical experience
+ understanding of budgetary control and reporting
+ proven ability to manage competing demands and prioritise workloads
+ project management experience
+ experience of mapping tools such as Forester web, + a degree/HND and/or a significant level of experience in recreation management (such as leisure, tourism, visitor centre/countryside management, public access or outdoor recreation management), + Leadership
+ Making Effective Decisions
+ Managing a Quality Service
+ Delivering at Pace
Alongside your salary of £35,580, Forestry Commission contributes £10,307 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides., Alongside your salary, Forestry England contributes an average of 28.97% towards your pension. You will become a member of the Civil Service Defined Benefit Pension Scheme.
+ 25 days holiday a year, raising by one day every year's service, up to 30 days (pro-rated for part time employees) plus additional days off such as bank holidays.
+ STaR is our employee benefits scheme offering discounts on everyday supermarket shopping, as well as other things such as hotel stays clothes, mobile phones, other electrical items, medical and car insurance, holidays, gym discounts, household bills, Headspace wellbeing app.
+ free parking at Forestry England sites and free entry to our National Arboretums at Westonbirt and Bedgebury.
+ a commitment to lifelong learning through career development. Forestry England will support your career development in a variety of ways, including continual professional development, support for individual learning plans and sponsored membership of professional bodies.
Read more about the benefits on the Forestry England website.
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