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61 Executive / Management / Consulting jobs in York

Operations Manager

Salary not available. View on company website.

Science Museum Group, York

  • Full time
  • Permanent

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Posted 2 weeks ago, 12 Jul

Contract Manager

Salary not available. View on company website.

Cabinet Office, York

  • Full time
  • Permanent

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Posted 2 weeks ago, 11 Jul

Travel and Funding Advise...

£29046-£30960

York College, Woodthorpe, York

  • Full time
  • Permanent

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Posted 2 weeks ago, 11 Jul

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Pharmacy Stores Superviso...

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York and Scarborough Teaching Hospitals NHS Foundation Trust, York

  • Full time
  • Permanent

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Posted 2 weeks ago, 9 Jul

District Manager - Yorksh...

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Slimming World, York

  • Full time
  • Permanent

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Posted 2 weeks ago, 8 Jul

Register Your Interest - ...

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Network Rail, York

  • Full time
  • Graduate programme

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Posted 2 weeks ago, 8 Jul

UX Designer - Developer e...

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Canonical Ltd., Can be based anywhere.

  • Full time
  • Permanent

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Posted 3 weeks ago, 7 Jul

IT Manager

Salary not available. View on company website.

ROSEBERRY CARE CENTRES, Can be based anywhere.

  • Full time
  • Permanent

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Posted 3 weeks ago, 7 Jul

Director of Finance, Proc...

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Housing Ombudsman Service, Can be based anywhere.

  • Full time
  • Temporary

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Posted 3 weeks ago, 7 Jul

Project Manager (Change)

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Network Rail, York

  • Full time
  • Permanent

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Posted 3 weeks ago, 7 Jul

Business Development Mana...

Salary Not Specified

VOYAGE CARE, Can be based anywhere.

  • Full time
  • Permanent

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Posted 3 weeks ago, 7 Jul

Internal Applicants Only ...

£36130

Cardiff University, Can be based anywhere.

  • Full time
  • Permanent

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Posted 3 weeks ago, 7 Jul

Junior Director of Commer...

Salary Not Specified

VOYAGE CARE, Can be based anywhere.

  • Full time
  • Permanent

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Posted 3 weeks ago, 7 Jul

Member Relations Director...

Salary Not Specified

British Medical Association, Can be based anywhere.

  • Full time
  • Contract

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Posted 3 weeks ago, 7 Jul

Head of Equity, Diversity...

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Alzheimer's Society, Can be based anywhere.

  • Part time
  • Permanent

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Posted 3 weeks ago, 7 Jul

Principal Design Engineer...

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Siemens PLC, York

  • Full time
  • Permanent

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Posted 3 weeks ago, 7 Jul

Associate flood modellers

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AtkinsRéalis, Can be based anywhere.

  • Full time
  • Permanent

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Posted 3 weeks ago, 7 Jul

Senior Technology Portfol...

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Network Rail, York

  • Full time
  • Permanent

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Posted 3 weeks ago, 7 Jul

Customer Remediation and ...

£55000

The National Farmers Union Mutual Insurance Society Limited, York

  • Full time
  • Permanent

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Posted 3 weeks ago, 7 Jul

Finance Business Partner ...

£75000

Heineken N.V., Tadcaster, North Yorkshire

  • Full time
  • Permanent

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Posted 3 weeks ago, 7 Jul
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Operations Manager

Salary not available. View on company website.

Science Museum Group, York

  • Onsite working
  • Full time
  • Permanent

Posted 2 weeks ago, 12 Jul

Job ref: e8fdebfe0d13402687ffe1044195bc8b

Full Job Description

Are you an experienced operational leader looking for your next challenge in a lively, visitor-focused environment? We're looking for an Operations Manager to join the team at the National Railway Museum in York - a world-class destination where railway heritage meets innovation and a drive for the future. We're entering an exciting phase, with Our Transformative Masterplan and the wider York Central development beginning to reshape our site for the next generation. As we continue this journey, we're looking for an Operations Manager to lead our front-of-house operations, deliver engaging visitor experiences, and help shape the future of this iconic museum. About the Role As Operations Manager, you will be a key decision-maker, responsible for the safe, efficient, and effective daily operation of the museum. You will ensure our public spaces are not only secure and operationally sound but also engaging and welcoming to every visitor. You'll lead, develop, and support a front-of-house team, promoting high-quality service and inclusivity. You'll work closely with external contractors and internal teams to uphold the highest standards in visitor experience, safety, and presentation across the site. This role also plays a central part in preparing for and delivering major infrastructure and development projects, ensuring continuity of service and visitor satisfaction while we build for the future. What You'll Be Doing

  • Lead an efficient front-of-house team to deliver consistently memorable visitor experiences.
  • Oversee and support FOH managers in fulfilling income, data capture, and donation targets - including Gift Aid contributions.
  • Serve as the main point of contact with our outsourced security provider, ensuring high standards and contractual compliance.
  • Manage incident responses with authority, acting as escalation point for emergencies, complaints, or evacuations.
  • Ensure operational procedures and documentation are up to date, understood, and implemented across relevant teams.
  • Coordinate planning and delivery of FOH, security, and evacuation arrangements for new museum spaces as part of Our Transformative Masterplan.
  • Collaborate with colleagues on safe working practices during large-scale site developments, including York Central.
  • Manage front-of-house operational budgets and salary costs, ensuring financial targets are met.
  • Ensure compliance and maintenance of all relevant inspections and licences, including for the car parks and road train service.
  • Promote best practices in CRM usage to support audience engagement and income generation goals.
  • Promote a supportive, inclusive working environment aligned with SMG's values and commitment to openness.
  • Deputise for the Head of Operations and Business Development as needed.

    We're looking for someone with effective leadership skills, a strategic mindset, and a measured, diligent approach to complex situations. You'll be great with people, able to motivate teams and build effective working relationships across departments and partners.
  • You will have:
  • Demonstrated ability in managing and developing capable teams in a public-facing environment.
  • Great interpersonal and communication skills, with the ability to inspire and lead.
  • Demonstrated ability to collaborate across departments and with external providers.
  • Strong commercial awareness, with experience achieving income and visitor engagement targets.
  • Experience in incident and crisis management, with sound decision-making under pressure.
  • Strong project planning, budgeting, and delivery skills.
  • Up-to-date knowledge of H&S legislation and practical implementation.
  • Excellent organisational and time management abilities.
  • A keen eye for quality, presentation, and the visitor journey.
  • A values-driven approach and commitment to diversity, inclusion, and accessibility.

    View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.
  • What We Offer
  • Working as part of the Science Museum Group gives you access to unique collections and inspiring environments across the UK, along with a broad range of benefits:
  • Meaningful work - your efforts help us to inspire futures through science, engineering, and innovation.
  • Career development - we offer excellent training and opportunities to grow.
  • Work-life balance - 27 days of annual leave (FTE), plus bank holidays and supportive flexible policies.
  • Health & wellbeing - including medical and dental cover, Unmind mental health app, and employee assistance programme.
  • Pension - enhanced employer contributions to help secure your future.
  • Financial support - interest-free loans for life events or big expenses.
  • Museum perks - free access to our museums and exhibitions, and discounts in shops and cafés across SMG and the wider NMDC network.
  • Open for All is one of the Science Museum Group's core values. We are committed to creating a diverse and inclusive environment where everyone feels welcomed, respected, and able to thrive. We actively encourage applications from candidates with diverse backgrounds, experiences, and perspectives. Museum Website: https://www.aplitrak.com/?adid=aHJzZXJ2aWNlLjM3NDk1LjExMTkzQHNjaWVuY2VtdXNldW0uYXBsaXRyYWsuY29t

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