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Service Manager - Custody and Community
Salary not available. View on company website.
The Growth Company, Girlington, Bradford
- Onsite working
- Full time
- Permanent
Posted 1 week ago, 22 Jul
Job ref: afaeb000d798417fa81cc9d7f8329966
Full Job Description
The Growth Company (GC) is hiring a Service Manager - Custody and Community for the West Yorkshire area.As a Service Manager, you will oversee group delivery and support staff, aiming to achieve contract targets and enhance personal wellbeing outcomes for participants. This involves monitoring team performance, providing support and guidance, and ensuring high-quality service delivery.Currently, all applications are considered as expressions of interest as funding is subject to contract award.Key Responsibilities:
- Lead and support team members to ensure optimal contract delivery and performance outcomes.
- Foster strong partnerships with local stakeholders and HMPPS to enhance participant support and referral pathways.
- Deliver high-quality, compliant services aligned with contractual and regulatory standards.
- Drive continuous improvement in systems, service quality, and product development.
- Maintain data integrity and ensure information security across all operations.
- Stay informed on policy changes and market trends to adapt services proactively.
- Manage individual budgets effectively, ensuring accountability and value for money.
Results-oriented, confident, and resilient, with a strong focus on achieving outcomes in challenging environments. - Collaborative team player who also demonstrates strong initiative and independent problem-solving.
- Excellent communication and networking skills, with the ability to build and maintain effective relationships.
- Proven experience in leading and supporting staff within both custodial settings and the wider community justice sector. Skills Required:
- Demonstrated effective leadership and strategic management across diverse teams and projects.
- Skilled in delivering confident presentations and producing high-quality reports for varied audiences.
- Proficient in ICT tools and systems, with the ability to leverage technology for operational efficiency.
- Experienced in people management, including performance development and team motivation.
- Track record of achieving and exceeding performance targets in complex environments.
- In-depth knowledge of the Justice sector, particularly within custodial settings.
- Strong understanding of employment law and its application in people management practices.
- Experienced in interpreting management information (MI) and financial data to inform decision-making.
LocationWest YorkshireBusiness Area Logoemployment.jpgCompany LogoWork Company (ESF)CompanyEmploymentContract typePermanent/ Full- timeSalaryUp to £42,000 per yearAdvert Brandemployment.jpgClosing Date26/07/2025Ref No4737At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact or call us on 0161 237 4447.Examples include:Meeting the hiring manager or touring the venue in advanceExtra time for tasksInterview questions shared beforehandAccessibility software or equipment for assessmentsWe're proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we've removed questions about convictions from the initial application stage.GC is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.