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Operational Lead - Network Maintenance
Salary not available. View on company website.
CityFibre, Leeds
- Remote working
- Full time
- Permanent
Posted today, 13 Aug
Job ref: fddafebe61494e8daed9e66f5fac7890
Full Job Description
As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be.
Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.
What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!
Joining us as a Operations Lead - Network Maintenance
As an Operations Lead, you will drive the implementation of performance improvement initiatives and foster continuous improvement, with a focus on identifying and closing performance gaps across Field Network Operations. You will develop and deploy the tools and metrics needed to optimise processes and enhance overall performance.
You'll receive a salary of up to £51,000, a car allowance, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.
This is some of what you can expect to be doing:
Taking ownership of change initiatives from conception through to implementation
Driving accountability for the delivery of continuous improvement actions
Leading collaboration with other functions to identify and resolve performance gaps in your area
Engaging senior stakeholders to raise improvement initiatives, report on performance, and provide action plans as needed
Managing KPI tracking, monitoring, trend analysis, and conducting quarterly reviews for presentation to the senior management team
Leading risk management activities, ensuring risks and issues are logged, managed, and escalated appropriately
What you'll bring to the role, We're a Times Top 50 Employer for Gender Equality. We're endorsed by WORK180 and we're a partner of Diversifying. We have pledged our commitment to the Armed Forces Silver Covenant, Care Leaver Covenant and we're a Disability Confident Leader. Working together with our Employee Communities, we're wholly committed to ensuring that our people's voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you'd like to explore our culture and values, check out The CityFibre Way.
Proven project management skills with a strong focus on risk mitigation, budget control, and stakeholder engagement are essential. You'll also have:
A proven track record of coordinating large, complex projects
Experience devising and delivering effective risk mitigations to keep projects on track
Strong ability to develop and manage project budgets and finances
In-depth knowledge of project management methodologies such as PRINCE2 or PMI
Excellent communication and stakeholder engagement skills
Advanced proficiency in MS Excel, Project, Word, and PowerPoint
Diversity, Inclusion & Belonging, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.