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Band 6 Service Manager - Dermatology and Rheumatology
Salary not available. View on company website.
University Hospitals Birmingham NHS Foundation Trust, Birmingham
- Onsite working
- Full time
- Temporary
Posted today, 12 Jul
Job ref: 67c536f3e8aa419aa0ba84f6cb3d05ff
Full Job Description
The Service Manager will work with the Operations Manager and General Manager to provide business and managerial support in order that the activity, quality and financial objectives of the above Dermatology and Rheumatology services are successfully delivered. The Service Manager is responsible for the management of all RTT targets across both services. To be a member of the Departmental Management team, deputising for the Operations Managers when required, to provide and manage services to meet the needs of the service. To ensure the smooth management of all aspects of staff recruitment, training and competence and absence management to Trust standards. To be responsible for the line management of medical secretaries within these teams.
Work under own initiative with minimal guidance from the Operations Managers and General Manager., To monitor performance against activity targets and other service objectives. To ensure that all national and locally agreed waiting times and booking targets are understood and met. Develop, monitor and review any relevant performance linked procedures and guidelines to ensure they are fit for purpose and lead on implementation of any required changes. To develop and produce reports from several software systems for all aspects of patient pathways, including cancer waits, RTT, Outpatient, diagnostics etc, analyse and develop action plans.
You will be responsible for monitoring capacity, clinical workloads and waiting lists and will be required to report any potential shortfalls in capacity early to the Operations Manager and to assist in resolving operational issues affecting capacity or demand working with colleagues across other services. To ensure there are robust waiting list processes in place for the management of 18 week and Cancer PTL's. To provide the Clinical Teams with information to assist in the management of services.
To support the Operations Manager in ensuring effective administrative organisational arrangements are in place including ensuring the day-to-day administration issues within the team are managed appropriately. Responsible for all aspects of the recruitment and selection. Responsible for sickness absence management, resolving complex HR issues, staff appraisals etc, this includes identifying Personal Development Plans and supporting their delivery.
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.