1 Executive / Management / Consulting jobs in Hereford

As the Registered Care Manager, you will be accountable for the day-to-day management of Home Instead operations, ensuring full compliance with governing body requirements and legislation relevant to the service.

• Work closely with the Franchise Owner to develop a high-quality private domiciliary care service in the local area
• Act as the Registered Manager for the regulated activity
• Oversee compliance with Care Inspectorate Wales (CIW), relevant legislation, and Home Insteads Franchise Standards
• Promote the highest standards of care with a strong focus on person-centred service delivery
• Manage the client acquisition process from initial contact to conversion
• Conduct care planning and risk assessments in line with legal and regulatory requirements
• Operate quality control systems and perform assurance visits
• Review and improve service delivery processes
• Manage complaints and incidents, lead investigations, and implement improvements
• Submit relevant reports to regulatory bodies and safeguarding authorities
• Champion Home Insteads ethos and values within the team and community
• Network locally to raise awareness of our services
• Provide inspired leadership and ensure safe staffing levels
• Support and development of Care Professionals and office staff
• Participate in disciplinary procedures and HR processes
• Ensure adherence to all policies and procedures
• Assist with budget management
• Maintain accurate data across all platforms
• Stay current with legislation and regulatory changes
• Identify personal development needs and take proactive steps
• Carry out any other duties necessary for the success of the business
  
  We're looking for someone who brings:
• Experience leading, training, and managing a domiciliary care team
• Strong knowledge of care regulations and compliance
• Skilled in care assessments and planning
• Excellent interpersonal and communication skills
• Ability to inspire and build strong working relationships
• Organised, motivated, and commercially aware
• Proven success in achieving business growth targets
• Calm and responsive under pressure
• Flexibility to meet business demands, including on-call duties
• Proficiency in IT systems
• A full UK driving licence and access to a vehicle