76 Temporary, Executive / Management / Consulting jobs in City Of Westminster

This role will be responsible for undertaking a wide range of administrative tasks as well as maintaining and improving processes to deliver effective quality and governance in Private Care, This role will be responsible for undertaking a wide range of administrative tasks as well as maintaining and improving processes to deliver effective quality and governance in Private Care. This is a senior administrative and compliance post pivotal to ensuring the Private Care Division meets its internal and external governance administration and reporting obligations. The postholder will coordinate regulatory data submissions (including PHIN), lead on complaints management administration, oversee audit and risk completion, and support the delivery of a high-quality assurance environment. This role is central to maintaining safe, patient-centered care aligned with CQC and NHS standards and will support the Managing Director and the Director of Clinical Services., To provide comprehensive and experienced business administrative and project support to the Managing Director and the Director of Clinical Services

• To be the central point of coordination for key and relevant internal and external meetings and committees, including relating Integrated Governance and Risk Committee, Health & Safety meeting, Emergency Planning Resilience Response meeting, Nursing Recruitment & Retention meeting.
• Liaise with staff across the Trust ensuring timely collation and submission of papers for meetings.
• Take accurate minutes of meetings, and ensure that actions are followed up with the appropriate leads within the agreed timescale. Governance & Compliance Coordination
• Maintain Private Care governance and assurance framework aligned with Trust and national guidance (e.g. PHIN).
• Ensure governance policies, SOPs and registers are regularly reviewed, version-controlled and accessible.
• Support preparation of governance-related board reports, performance dashboards and regulatory submissions.
• Coordinate the collection and distribution of PROMS forms and friends and family test (FFT) returns.
• Serve as the administrator for governance and reporting. Complaints Handling & Investigations
• Act as central coordinator for all formal and informal complaints and PALS enquiries across Private Care.
• Lead the logging, triage, and investigation coordination of complaints ensuring compliance with Trust response deadlines and national frameworks.
• Liaise with complainants, clinicians and administrative teams to ensure investigations and responses are completed.
• Extract learning themes and track implementation of action plans resulting from complaints and investigations.
• Maintain accurate complaints register; support alignment with divisional risk management processes.
• Facilitate the management of incidents and ensuring incidents are reviewed and closed promptly and learning/actions shared as directed by the director of Clinical Services. PHIN Data Management
• Lead the end-to-end PHIN (Private Healthcare Information Network) data submission process.
• Work with digital and clinical teams to extract validated datasets (e.g., from EPIC or internal databases).
• Conduct internal data checks to ensure completeness and accuracy.
• Respond to queries or audits from PHIN in collaboration with clinical and governance leads. Audit & Quality Assurance
• Coordinate internal and external audit administration (clinical, operational, data protection) across Private Care.
• Support quality improvement initiatives through structured data analysis and stakeholder engagement. Administrative & Strategic Support
• Provide high-level administrative support to the Director of clinical services; including governance report preparation., The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system. If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk RNOH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of RNOH will have their original documents verified using this technology. For further support on submitting an application please refer to the NLPSS Applicant Toolkit: https://royalfree.pagetiger.com/cuuomnr/1
  
  Please note in order to progress your application, your data will be processed by our 3^rd party recruitment providers - North London Partners Shared Service, who conduct recruitment activities on behalf of Royal National Orthopaedic Hospital NHS Trust. The Royal National Orthopaedic Hospital NHS Trust is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the Trust. The RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients + Rated Good by the CQC + Two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility + Our Research and Innovation Centre works closely with our main academic partner, University College London + Recognised as a centre of excellence, leading on national initiatives, such as the Getting It Right First Time (GIRFT) Programme + Further major redevelopment underway across the Stanmore site - improving and modernising our facilities to maintain our position as the UK's leading centre for orthopaedic medicine + In the NHS staff survey, over 90% of our staff were satisfied with the quality of care they are able to give to patients - the best result of any NHS Trust in the country + Our staff also indicated that they had the best experience of appraisals as compared to all other NHS Trusts. This is a great time to join us and play a critical role in the next stage of RNOH's journey to achieving an outstanding CQC rating. Our aim is to remain a world-leading orthopaedic hospital with the best patient care and staff experience in the NHS. To do this, we have four core values that underpin everything that we do. We use our values to help ensure that we are always focused on the things that our staff and patients believe are most important: + Patients first, always + Excellence, in all we do + Trust, honesty and respect, for each other + Equality, for all Our annual staff survey results have been improving year on year, with our staff telling us that their experience of working at the Trust is getting better and better. They also indicate that our staff feel very loyal to the RNOH and committed to its role in providing the very best care to our complex patient group. We hope that we can welcome you to our growing team soon., At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly: + Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement. + Ranked #1 among all Trusts in North and Central London for all People Promises and themes. + Ranked #1 among all Acute Specialist Trusts for "We work flexibly." At RNOH, we're committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive. Joining our organisation means enjoying a wide range of staff benefits, including: + 24/7 access to wellbeing support through our Employee Assistance Programme. + A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts. + A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment. + Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare At RNOH, we are more than a workplace-we are committed to patients, to excellence and the wellbeing of our staff., The RNOH operates a Smoke-Free Policy. Smoking is not permitted on any of the Trust's premises (including the grounds that those premises are sited on) or in any Trust owned vehicle.