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Salary not available. View on company website.
Cala Consulting Limited, Cheap, City and County of the City of London
- Onsite working
- Full time
- Permanent
Posted today, 20 May
Job ref: f52df05ecece4ea4ad28a758d8d6e233
Full Job Description
Hours of work: 8:30am 5:00pm Monday to Thursday, 8:30am 4:00pm Friday, Work closely with the Office Manager to proactively schedule and coordinate 34 service visits per day, strategically grouped by location.
Communicate directly with customers to arrange access, carry out services or callouts, and explain outcomes in a clear and professional manner.
Maintain accurate records of all service visits, reporting on work undertaken (initially via written reports, with an app-based system to be developed).
Provide comprehensive follow-up reports post-service for invoicing purposes.
Support installation teams during peak periods, including installation of mechanical ventilation systems (full training provided).
Assist with programming service jobs and ensure all necessary materials and spare parts are ordered ahead of visits.
Undertake commissioning of new systems with training provided by manufacturers
Collaborate with manufacturers and internal teams to continuously improve service processes and tools.
Contribute to product development and efficiency improvements through feedback and innovation.
Respond to breakdowns during normal working hours and carry out thorough servicing of installed systems, including: Ground & Air Source Heat Pumps
Underfloor Heating Systems
Heat Recovery Ventilation Systems
Solar Thermal Systems
Heating Systems
Ideally a fully qualified F-Gas Engineerwith a background in renewables, air conditioning, or plumbing and heating for domestic properties.
Experience in troubleshooting mechanical and electrical issues is essential, along with a strong understanding of system drawings and technical documentation.
Highly organised, results-driven, and able to manage your workload independently while maintaining excellent communication with both colleagues and customers.
Strong IT skills including Microsoft Office and the ability to produce service reports and site documentation
A proactive, problem-solver team player.
Commitment to continuous learning and professional development, with the flexibility to adapt to evolving business needs.
A full UK driving licence is required and company vehicle is provided.
The Package
Competitive salary
Company pension scheme
Comprehensive training on all products, systems, and services
Private medical insurance
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