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Salary not available. View on company website.
Caerphilly County Borough Council, Cefn Hengoed, Caerffili - Caerphilly
- Remote working
- Full time
- Permanent
Posted today, 27 May
Job ref: 207f1883764d406e8ff03d50d44350b3
Full Job Description
The Billing Officer is part of a team of administrators that assists in the billing and collection of council tax and business rates payable to the Council. The postholder will deal with correspondence, telephone calls and some face-to-face enquiries resulting from billing and collection action. Other duties include making payment arrangements with taxpayers and advising taxpayers facing court proceedings.
Applicants must have strong customer service skills, be able to learn quickly with attention to detail and work under pressure in a busy customer-facing environment. The post involves working from home with a requirement to spend some time in the office, currently 1 or 2 days a week. Applicants must have 5 GSCEs Grade A
- to C including Mathematics and English Language or equivalent qualification, be computer literate and have strong numeracy skills, together with good verbal/written communication skills. For the role, we ask that you have:
- 5 GSCEs Grade A to C including Mathematics and English Language or equivalent qualification
- Experience of dealing with members of the public / customers and external organisations
- Ability to respect confidentiality of the work (familiarity with Data Protection Act principles).
We have excellent benefits including the Local Government Pension Scheme, agile working patterns and staff discount schemes.
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