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Salary not available. View on company website.
Leicestershire County Council, Glenfield, Blaby
- Remote working
- Full time
- Permanent
Posted 1 day ago, 20 Aug
Job ref: d7e3d44c74134e57b8b670179d0cecf0
Full Job Description
An exciting opportunity has arisen for a part-time (29 hours per week) Quality Assurance Officer within the Business Services Team of the Environment and Transport Department. The successful candidate will join a small Business Services team that provides a number of key business support functions to the department. The role supports the Senior Quality Assurance Officer in maintaining the department's Quality Management System, ensuring alignment with the Asset Management System. Assisting with the external & internal audit programs and playing a supporting role in continuous improvement initiatives. We are looking for someone that has attention to detail, with a structured approach to work and an interest in maintaining high standards. About the Role You will support the Senior Quality Assurance Officer to manage the delivery of both the internal and external audit programs and monitor actions raised during audits and management meetings. Support managers in identifying and implementing improvement actions based on outcomes and conduct internal audits independently. You will assist teams in the development of continuous improvement and quality assurance activities by developing, reviewing and maintaining process charts and other documentation associated with the Quality Management System (QMS) & assist with Document Control within the Asset Management System as well as managing the departmental QMS web pages. You will lead improvement projects, advising and supporting teams to comply with Quality Management Systems, quality procedures and working practices. You will also undertake process mapping and work with teams on process improvement and efficiency. You will organise and prepare for key meetings, which will include minutes of meetings, preparation of report and presentation of results where appropriate., We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
- English and Mathematics at GCSE grade 4-9 and NVQ Level 3 or equivalent or demonstrate of equivalent experience.
- Have an awareness of auditing requirements and the knowledge of the concepts of asset management and quality management systems.
- Experience in working with staff at all levels, demonstrating strong interpersonal and communication skills (both verbal and written).
- Demonstrates a professional, tactful and diplomatic approach, while fostering positive relationships and maintaining strict confidentiality.
- Good organisational, prioritisation and planning skills with a flexible approach and the ability to work under pressure dealing with changing deadlines.
- Excellent ICT skills with experience in using a range of Microsoft packages (such as Word, Excel, Outlook, Visio) with the ability to maintain and monitor records as well as produce process charts and use flowchart software.
- Ability to travel to locations across the County as required. You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
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