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Continuous Improvement Performance Lead (Ref: 6302)
Salary not available. View on company website.
HM Prison & Probation Service, Portsoken, Tower Hamlets
- Onsite working
- Full time
- Permanent
Posted today, 29 May
Job ref: 1a6c0b160cb74e5f8a593320a29de7c5
Full Job Description
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
Lead PS performance management
+ Lead on the maintenance of national performance standards
+ Research, investigate and report on the reasons for performance at the regional level.
+ Undertake and analyse surveys of internal and external customers.
+ Carry out data audit exercises and quality inspection as required.
+ Respond to internal and external requests for performance monitoring information, training or support at the regional level.
+ Maximise the potential use of IT systems and databases in respect of performance management
+ Identify trends across PS divisions in order to provide the evidence-base for commissioning national interventions
+ Work alongside Performance and Quality Managers in Divisions to establish performance plans and monitor their effectiveness
+ Work with colleagues in the Performance roles in other divisions to share good practice and promote performance initiatives
Support quality assurance
+ Contribute to the PS performance and quality improvement strategy
+ Support the communication of the PS performance and quality improvement strategy and action plans with Divisions and LDUs, external partners and all key stakeholders
+ Support the delivery of practice development in the PS
+ Implement quality improvement programmes for the national organisation and identify priorities for delivery within the Divisions
+ Monitor external markets, practice, trends and development to ensure best practice internally, bringing this knowledge to bear on the development of effective practice codes and standards to be implemented nationally through the Divisions
+ Build productive working relationships with relevant HQ teams, including Planning & Analysis Group, Commissioning & Commercial Directorate and OMPPG
Develop Team and Partnership Working
+ Develop productive working relationships with colleagues and stakeholders
+ Contribute to team and organisation's understanding of its stakeholders and customers
Plan and organise
+ Contribute to programme implementation
+ Share of knowledge and good practice to inform innovation and improve service delivery
Communication
+ Providing information, feedback and advice
+ Participate in meetings where appropriate
Use information to take critical decisions
+ Liaise with team members to receive, collate and analyse information, developing systems and compiling reports as directed
+ Develop and utilise data to identify trends
+ Use appropriate systems, processes and tools for the exchange of sensitive information, data and intelligence
Diversity and Equality
+ Contribute to a culture and systems that promote equality and value diversity
+ Implement the diversity policies of the service.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder., We'll assess you against these behaviours during the selection process:
+ Managing a Quality Service
+ Working Together
+ Changing and Improving
+ Seeing the Big Picture
+ Delivering at Pace
Benefits
+ Access to learning and development
+ A working environment that supports a range of flexible working options to enhance your work life balance
+ A working culture which encourages inclusion and diversity
+ A Civil Service pension with an employer contribution of 28.97%
+ Annual Leave
+ Public Holidays
+ Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
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