G3 Operations Manager - I...
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National Crime Agency., Tremains, Pen-y-bont ar Ogwr - Bridgend
- Full time
- Contract
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Posted 6 days ago, 21 Jun
Senior Investigator
Salary not available. View on company website.
National Crime Agency., Tremains, Pen-y-bont ar Ogwr - Bridgend
- Full time
- Contract
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Posted 6 days ago, 21 Jun
Experienced Investigator
Salary not available. View on company website.
National Crime Agency., Tremains, Pen-y-bont ar Ogwr - Bridgend
- Full time
- Contract
Apply on company site
Posted 6 days ago, 21 Jun
G3 Operations Manager - Investigations
Salary not available. View on company website.
National Crime Agency., Tremains, Pen-y-bont ar Ogwr - Bridgend
- Remote working
- Full time
- Contract
Posted 6 days ago, 21 Jun
Job ref: 73f8378ca45145dba2feac55efac242a
Full Job Description
- To note for candidates selecting London as a preference - Your contractual place of work will be Endeavour Square, Stratford. It is likely that site will be operational from Summer 2025, in the interim period you will be required to carry out your contractual duties from Spring Gardens, Vauxhall, or such other reasonable location, on a temporary basis. For the avoidance of doubt as your contractual place of work is Endeavour Square, Stratford the move from any temporary place of work will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy., NCA Investigations Command is a world-class investigative capability, delivered by highly skilled and motivated officers, flexibly responding to intelligence-led, centrally-tasked Agency priorities. It is the core crime fighting capability of the NCA and concentrates on tackling the criminals and risks to the public which are beyond the capability or capacity of other law enforcement bodies. Our teams respond to a broad range of threats, many of which also remain a responsibility for police forces and other agencies as well as private industry. Please note we anticipate we will have current vacancies in the following locations upon completion of this campaign. Please note this is subject to change and will be reviewed in line with business needs. Belfast, Bridgend, Bristol, Exeter, Gartcosh, Gillingham (Kent), Liverpool (Speke), London, Nottingham, Stevenage, Sunderland and Warrington. For all other named locations, successful candidates will be added to a pipeline vacancy list. Virtual Open Evening Event If you would like to find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Thursday 26th June 2025, from 6.00pm - 7.00pm. To register for the event, please register at: Virtual Event Registration The registration deadline is later than 12.00pm (midday) on Wednesday 25th June 2025. You will not be able to register after this date and time. Please register using the email address to which you would like the virtual event link sent. Please check your email address carefully. An invite to the event will then be sent out prior to the event. Please see our privacy policy notice for details on how your data is handled. [Link "privacy policy notice to https://www.nationalcrimeagency.gov.uk/privacy-and-cookie-policy]., Operation managers are responsible for managing and leading officers investigating serious and organised crime. Successful candidates will manage a team of investigators so will have experience of mentoring and developing staff. NCA investigative teams respond to a broad range of threats including organised immigration crime (OIC), cyber-dependent crime, fraud, human trafficking, child sexual abuse, firearms and drugs, as well as having internal professional standards teams. Every day will be different - using innovative approaches and ground-breaking techniques you will be making decisions which help to disrupt and bring to justice criminals who present the highest threat to the UK. You may be expected to work directly or indirectly in tackling child sexual abuse (CSA).
- To be considered, you will need to successfully complete SC Enhanced security vetting clearance before commencing the role. Once in post you may be required to achieve DV clearance (this will depend on which team you are allocated to). If DV is not obtained the officer will be required to move to a non-DV role., Conducting Operations Conduct covert operations both nationally and internationally utilising relevant legislation. Operational Management Provide operational support, advice and guidance to police throughout the UK into Investigations of serious crime. Plan, prepare and carry out days of action to arrest subjects involved in serious and organised crime. Relationship Building Build good working relationships with both internal and external partners including other law enforcement agencies. Leading and Managing Investigations To perform the role of Senior Investigating Officer, leading and managing complex investigations and projects. Performance Management Set and monitor operational performance and ensure that all operations and projects align with strategic objectives, comply with relevant control strategies and oversee the update of risk registers. Stakeholder Management Ensure local/national strategy, policy, legislative frameworks and operational priorities are developed and promoted amongst NPCC Law Enforcement partners and government departments. Risk Assessments Complete detailed risk assessments in support of operational activity. Threat to Life Protocols Manage Threat To Life (TTL) situations using the National Decision Making model and TTL tracking documents. Security Manage sensitive intelligence products. Potential on-call working patterns: These roles may be part of an on-call roster to respond to emerging threats as they develop. The post holder may be required to be part of an on-call 24/7 rota which will vary between business areas. Please see the attached document which gives an indication of team- and grade-specific on-call requirements. This list is not exhaustive, so whether the role to which a successful candidate is posted comes with an on-call requirement will be outlined in any conditional offer letter issued. Please note, you could be deployed to work on any type of investigation, including Child Sexual Abuse (CSA). By applying for this role, you are confirming that you are willing to undertake CSA roles. The NCA will provide access to occupational health services and those in CSA roles will be required to undergo psychological assessment prior to joining the Agency., Alternative working arrangements (AWAs) on a full-time contract maybe considered on a case-by-case basis. Please note that working from home can be considered, however this is heavily dependent on business needs and operational delivery. Any requests for AWAs or hybrid working can be discussed with line management at the point of a conditional offer letter being issued. Public and Personal Safety Training (PPST) It is an essential requirement for successful candidates to pass an eight-day Public and Personal Safety Training (PPST). Applicants are urged to consider whether this is achievable prior to applying. The PPST combines cognitive input, armed and unarmed defence theory and practical techniques and, as such, requires a level of physical exertion due to the nature and repetition of the drills. The practical techniques include use of body weapons, movement and positioning, strikes (armed/unarmed) blocks, restraint and control. We will expect officers attending the course to have a standard of physical fitness. Progressive full body warm-ups are conducted each day to minimize risk of injury to the officer. It is expected that the officer is capable of a ground descent and ascent, unaided and within a reasonable timeframe. This is important both individually and in team tactics. Candidates must pass the PPST during the first 6 months of starting in the Investigator role. Failure to do so would mean you would not be able to continue in the operational Investigator role and your employment with the NCA will end. Barring any exceptional circumstances, the NCA would not seek to find you an alternative role within the agency. An officer who passes the PPST will still be required to successfully pass their 12-month probation period to ensure continued employment with the NCA. Please see our privacy notice for details on how your data is handled.Licences Full DVLA driving licence (includes full EU licences), + Team preference - referring to the attachment, please specify which team(s) you would be most interested in working with. You may select more than one, in which case please list in order of preference. When making appointments we will try to take your preferences into account but this cannot be guaranteed. NOTE - THIS QUESTION IS NOT ASSESSED, IT IS FOR IMFORMATIVE PURPOSES ONLY Interview Candidates who pass the sift process will then be invited to attend a virtual interview (MS Teams) assessing the following: Technicals + Understanding of the legislative requirements for supervising serious and complex investigations. This should include, but may not be limited to, knowledge of legislation relating to the conduct and supervision of investigations, decision making and risk management examples. + Experience of supervising investigations. This should include, but may not be limited to, examples of ensuring compliance with legislation and guidance, supervision of case progression and case files. + Ability to effectively communicate and impart information at both managerial and practitioner levels, including delivery of training, mentoring of investigators and highlighting NCA objectives and values. + Proven experience of taking steps to improve culture on an individual and team basis. Behaviours + Leadership + Delivering at Pace In-person recruitment event Candidates who pass the interview will then be invited to attend an in-person recruitment event. This will consist of a knowledge check test, substance misuse test and, where required, body armour measurements will be taken. You may also be required to complete elements of the pre-employment check including occupational health assessments. This event is currently planned for Mid-End September 2025. Full details will be given to the successful candidates. Please note: the knowledge check test will result in a "Pass" or "Fail". The above sift and interview dates are an indicative timeline. Should you be successful at sift but cannot attend on the interview date(s) listed the recruitment team cannot guarantee an alternative date. Please contact the recruitment team. Full details of the assessment process will be made available to shortlisted candidates. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Any instances of plagiarism including copying of examples/answers from internet sources will result in a withdrawal of your application. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil ServantsInterview Outcome In the event of a tie-break at interview, then the panel will use the lead criteria (behaviour/technical /experience) to determine merit order. If the leading scores are still tied, the panel will then assess desirable criteria to determine merit order. If scores are still tied following the review of desirable criteria, then the panel will revert to sift scores to determine merit order. Candidates will be alerted of the outcome of their interview via the Agency's recruitment portal. Feedback will only be provided if you attend an interview or assessment. If your application is successful and we are unable to offer you a post immediately, you will be invited to join our reserve list. If over the next 12 months we are able to offer you a position, we will contact you as soon as possible. Once we make you an offer you will then go through our vetting and pre-employment checks processes. Full advert details for this vacancy can found on the advert on the NCA Recruitment Portal. Please follow the link to apply at advertisers' site. Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window). See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks., + UK nationals + nationals of the Republic of Ireland + nationals of Commonwealth countries who have the right to work in the UK + nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) + nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) + individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 + Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window)Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Changing and improving Ability to manage change activity and communicate proposed changes with staff and stakeholders. Communication Good communication skills with the ability to listen, empathise, provide support and adapt language, form and message to meet the needs of different people and audiences. Legislation (UK and International law) An in-depth knowledge and use of relevant legislation (UK and International law) affecting agency activity. Leadership Proven experience of successfully leading a team to deliver against operational objectives and performance. Decision Making Experience in effective operational and investigative decision making with accountability for decisions made. Planning Experience in managing investigations plans and strategies, or financial strategies to maximise disruption outcomes. Guidance on PIP2 accreditation: Experienced investigators who join the agency without PIP2 Supervisor accreditation will be required to achieve this while in the post. This role may also require the candidates to sit and pass exams. Please refer to the attachment surrounding PIP2, equivalents and your eligibility to apply. (Please refer to the guidance on attached documents), PIP2 Supervisor or equivalent experience (please see attached NCA guidance for applicants) IMPORTANT - Officers joining with PIP2 Supervisor accreditation are expected to attain PIP2 Manager accreditation within 12 months of joining. Officers joining on a "PIP equivalent" basis are expected to attain PIP2 Manager accreditation within 12 months of attaining PIP2 Supervisor accreditation., The Following Technical and Behaviours skills will be assessed during the selection process Technical Skills: + Understanding of the legislative requirements for supervising serious and complex investigations. This should include, but may not be limited to, knowledge of legislation relating to the conduct and supervision of investigations, decision making and risk management examples. + Experience of supervising investigations. This should include, but may not be limited to, examples of ensuring compliance with legislation and guidance, supervision of case progression and case files. + Ability to effectively communicate and impart information at both managerial and practitioner levels, including delivery of training, mentoring of investigators and highlighting NCA objectives and values. + Proven experience of taking steps to improve culture on an individual and team basis. Behaviours: + Leadership + Delivering at Pace, All candidates are required to upload an up-to-date CV, outlining career history and accreditations (with dates attained) required for this role. Please see the essential criteria within the advert. Statement of suitability - for candidates applying via equivalent experience Candidates applying with equivalent experience are required to complete a 1250 word statement demonstrating your equivalent experience covering the below: + Understanding the requirement for supervising serious and complex investigations and investigators + An ability to supervise investigations + An ability to supervise and support investigators Please note: candidates applying who hold relevant accreditation (and are not applying through the equivalent experience route) do not need to complete this part - please put 'N/A' in the box provided. Candidates who are applying via equivalent experience will need to complete and pass this part of the application form for the rest of your application to be considered. Sift Four technical skills - demonstrating in 250 words per criterion: + Understanding of the legislative requirements for supervising serious and complex investigations. This should include, but may not be limited to, knowledge of legislation relating to the conduct and supervision of investigations, decision making and risk management examples. + Experience of supervising investigations. This should include, but may not be limited to, examples of ensuring compliance with legislation and guidance, supervision of case progression and case files. + Ability to effectively communicate and impart information at both managerial and practitioner levels, including delivery of training, mentoring of investigators and highlighting NCA objectives and values. + Proven experience of taking steps to improve culture on an individual and team basis.
Alongside your salary of £53,232, National Crime Agency contributes £15,421 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. All officers in the NCA are members of the UK Civil Service. You will be eligible for: Civil Service pension scheme 26 days annual leave rising to 31 on completion of 5 years continuous service. + If qualifying criteria is met new joiners to the NCA from UK Police Forces or UKIC will have service with those employers taken into account for continuous service purposes for Annual Leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day). + Training and development opportunities + Special leave + Flexible working and family friendly policies + Cycle to work scheme + Blue Light scheme + A range of sporting and other activities on offer + We can provide flexible working arrangements if the role in question is suitable. This includes flexi-time, job sharing, and compressed hours (working contracted hours over a shorter period).
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