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Do you have experience of effectively and accurately delivering transactional HR services whilst working at pace? If so, we’d love to hear from you!

About the Team

The People and Capability Team are part of the Corporate Centre Group that delivers a wide range of corporate services to enable people at HM Treasury and many of the other organisations who form part of the Treasury Group (including the Government Internal Audit Agency and the Debt Management Office) to operate effectively and efficiently.

The People and Capability Team provide services in Recruitment, Onboarding, Employee Lifecycle Processing, HR Policy, Workforce Planning, Case Work, HR Business Partnering, Pay and Reward, Learning and Development, Pensions and People Strategy to name a few! This is a fantastic opportunity to develop HR operational management experience and at an exciting time, as we transform our services, making use of innovation and technology.

About the Job

In this role, you will:

·        Oversee fast paced, high volume day-to-day service delivery, ensuring work is effectively distributed and processed to time and quality standards. 

·        Line-manage 2 people, enabling effective development, performance and wellbeing.

·        Act as a point of escalation for complex transactional HR queries, ensuring timely and accurate guidance.

·        Accurately sign off complex HR and pay affecting activity. 

·        Develop strong relationships with key stakeholders, including service teams, HR policy specialists, external HR teams, business partners and senior management, enabling the effective delivery of HR services.

·        Operationalise HR policy and service improvement change, ensuring processes are robust.

·        Ensure the team continues to upskill in behavioural and technical ability, to meet emerging demands and change in HR processing.

About You

You will be accountable for the effective delivery of transactional HR services in our Employee Lifecycle and HR Helpdesk Team (Team of 7) who are responsible for processing; ministerial change, exit, family leave, outbound loan and secondment and change to working hours requests, in line with departmental HR policy and payroll deadlines.

You will effectively manage a team to deliver a high volume of HR and pay affecting activity to time and quality standards . You will use credible sources of information to make effective decisions and resolve complex HR requests. You will also work with your team to improve skills and behaviours, enabling them to become more effective in their role.  

Some of the Benefits our people love!

·        25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King’s birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month

·        Flexible working patterns (part-time, job-share, condensed hours)

·        Generous parental and adoption leave packages

·        Access to a generous Defined Benefit pension scheme with employer contributions of 28%

·        Access to a cycle-to-work salary sacrifice scheme and season ticket advances

·        A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity

For more information about the role and how to apply, please follow the apply link.

If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form.