We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will be working closely with our self employed Owner Drivers (OD's) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered. Other key accountabilities will be;

Ensure depot target for Core Routes is achieved
Ensure depot target Stops Per Route (SPR) is achieved
Ensuring all other delivery & collection routes are properly set.
Ensure all driver's scan and load their vans for delivery in a safe, timely and efficient manner.
Maintaining on-going communication with drivers to resolve any issues
Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
Working to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
Ensure "Depot Clear" is achieved in line with depot targets

You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a Transport Setting. We would also expect:
You will have strong communication skills with the ability to inspire, motivate and manage a team.
Decisive and effective decision-making, problem resolution and time management skills.
Demonstrate high levels of resilience, self-motivation and flexibility.
Excellent computer skills with the ability to use Google chrome applications
The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
You will be highly vigilant to any unscrupulous activity taking swift and appropriate action.
Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

Holiday trading
Enhanced maternity and paternity package
Free life assurance of 4 x salary on joining the pension scheme
Health Kiosks visiting every location
Vitality at Work
Free On Site Parking
Discounted shopping from 100's of retailers including up to 5% off supermarket shopping
Milestone Days off to celebrate with your family and friends
For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

201 permanent Driving jobs in Stourbridge, Dudley