29 Customer Services jobs in York

Mencap is looking for dedicated Female Waking Night Support Workers to join our incredible team in York. As a Female Waking Night Support Worker, you'll play a vital role in ensuring the people we support feel safe, comfortable, and cared for throughout the night. You'll be there to offer a reassuring presence, provide support with any overnight needs, and help create a peaceful environment. Whether it's offering a listening ear, assisting with personal care, or simply being a calm and steady presence, your support can make a world of difference.

· A genuine passion for supporting others. · Excellent communication skills and a calm, reassuring manner. · A flexible approach to working overnight shifts. · A positive and empathetic attitude towards individuals with learning disabilities., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. · Everyone is expected to treat people well and make Mencap an inclusive organisation. · Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes · Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.

· Part-time:10,20 or 30 hour(s) depending on candidate. The nights we are recruiting for are Friday, Saturday and Sunday Shift times: This is a waking night position, typically working between 22:00-08:00 with the opportunity for additional hours in the evening and morning (1900-0900). All roles are subject to an enhanced DBS check and suitable references.

• Due to the nature of this service, we are looking for female only applicants. This post is exempt under the Equality Act 2010, Schedule 9, Part 1.
Job ID: 33764 We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role, as they are under-represented within the workforce. Benefits Why join Mencap? · 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options. · Ongoing training and development opportunities to enhance your skills. · A supportive and inclusive work environment where your contributions are valued.