8 Customer Services jobs in Workington, Cumbria

This is a great opportunity for a Housing Management worker to join our team here in Cumbria. As our Housing and Property expert, you'll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts. Also support customer engagement and social activities, we know the key to staying well and healthy is not being lonely and staying as active as possible. Having a purpose. Typical day as a Housing Management Worker

• Older people service over 55's
• Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies and community.
• Help our customers with housing benefit claims, making sure that these are received on their rent account.
• To keep our properties fully occupied and the rent accounts up to date.
• You'll carry out and record the routine safety and compliance checks in our buildings and communities making sure we're compliant.
• You'll also manage the admin updating records, ordering, and arranging payment for works to be done
Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top ten Great Place to Work in the UK!, You'll join Manager Tina and our Older People's Independent Living team, we're super passionate about what we do! We're really proud of the homes we provide, our customers and the positive impact we bring every day. We're a supportive bunch and like to meet up regularly for team meetings and will even have a spot of lunch occasionally.


• Will be a people person, with a background in property management, but that's not a deal breaker! Perhaps you've worked in an environment with compliance and health and safety checks?
• A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.
• A passion for delivering excellent customer service and a genuine desire to help your customers.
• The ability to work on your own initiative, positively influencing people from all different backgrounds.
• Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
• Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .


• We can be a bit flexible around what hours your work, but ideally prefer 8:30 to 12:15rs (or we're open to agreeing a work pattern with you)
• 3.75 hours a day Monday to Friday
• Based at our service in Egremont, you'll spend your time with customers or in the office which is accessible for our customers.
• Able to use technology for creating and updating Health and Safety records, making benefit claims and doing tenancy signs ups,
• Occasionally you will need to cover other schemes or attend team meetings, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!
• You'll need an Enhanced DBS check done and we pay for that.
A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work! What's in it for you?
• 34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
• Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
• We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!
• Colleagues really matters to us, that's why we're the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
• Learn more about our benefits on our website.