194 Customer Services jobs in Whitley Bay, North Tyneside

Are you highly organised, a strong communicator, and ready to make a real difference? Join the NHS Business Services Authority (NHSBSA) as an Executive Assistant and discover how rewarding a career in the NHS can be. In this vital role, you'll support our Leadership Team - primarily based in Newcastle - by managing priorities, building strong relationships, and delivering excellent customer service. You'll work closely with teams across portfolio management, people and corporate services, and strategic planning. We're looking for a proactive team player with great problem-solving skills, who can act with confidence and discretion. You'll gather and analyse information, support decision-making, and step in with delegated authority when needed. If you're practical, decisive, and passionate about supporting others, we'd love to hear from you. Join us to be an ambassador for the team whilst supporting our senior leaders within the NHSBSA., Responsible for planning, managing and maintaining Leadership Team (LT) members diaries, prioritizing elements of their workload, arranging appointments, and advising of future events. Responsible for planning and timetabling the preparatory work for high level meetings of the LT members, eg LT meetings and other Boards/Committees. Responsible for the preparation and circulation of agendas, attending and contributing to meetings, taking and reviewing minutes and follow up of actions as appropriate. Responsible for the planning and prioritisation of own workload (including project work) to meet agreed timescales and objectives and that of the LT members objectives and directorate activities. In the absence of the LT members, acts on own initiative within defined parameters of delegated responsibility to progress matters via other members of the Senior Management. Working with your manager to develop your annual personal development plan and pro-actively undertake own personal development applicable to role. Will support and participate in the duties of the NHSBSA's Executive Assistant Network by communicating, delivering best practice, and continuing professional development.

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

• 27 days leave (increasing with length of service) plus 8 bank holidays
• Flexible working (we are happy to discuss options such as compressed hours)
• Flexi time
• Hybrid working model
• Career development
• Active wellbeing and inclusion networks
• Excellent pension
• NHS Car lease scheme
• Access to a wide range of benefits and high street discounts!, We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.
We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow. As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress. We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work. We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more. Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most! Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you. We are people connected to care.