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Salary not available. View on company website.
Arriva Plc, Birmingham
- Onsite working
- Full time
- Permanent
Posted today, 29 May
Job ref: db70bcb427f244ce8234c2402e866618
Full Job Description
ensure the train environment is comfortable by fixing and reporting defective equipment, maintaining the passenger information system and managing luggage issues. Maintaining excellent customer service, you will work with the On-Board Team to ensure that our customers have a memorable experience every time they travel with CrossCountry. Safety is vitally important at all times, as you may be responsible for the safety of 300 customers and colleagues, so you must know and apply all procedures and regulations at all times and be prepared to take the lead should any critical situation demand it.
A proven track record of excellent customer service Describe how you are doing an outstanding job in your current/most recent role Experience of showing responsibility within previous roles Evidence of following rules & regulations in the workplace Evidence of using your own initiative and thinking on your feet to different situations Ability to work within a team and on your own Computer Literate Ability to deal appropriately with difficult situations Attention to detail and prioritise your duties Live within 1 hour of the location you are applying for.
