Recently added jobs Remote working jobs Apprenticeships & Graduates Education & Public Sector jobs Paid by the hour / Shift work

23 Part time, Customer Services jobs in West Bromwich, Sandwell

Customer Service Advisor

Salary not available. View on company website.

Barclays Bank Plc, Walsall

  • Part time
  • Permanent

Apply on company site

Posted 2 days ago, 26 May

Level 3 Qualified Persona...

Salary not available. View on company website.

The Gym Group , Shirley Street, Solihull

  • Part time
  • Permanent

Apply on company site

Posted 4 days ago, 24 May

Customer Service Assistan...

Salary not available. View on company website.

Ikea, Wednesbury, Sandwell

  • Part time
  • Permanent

Apply on company site

Posted 5 days ago, 23 May

Successful jobseekers create high quality email alerts

A great alert means less time searching & more time applying.

Retail Assistant

Salary not available. View on company website.

Eurest UK, Solihull

  • Part time
  • Permanent

Apply on company site

Posted 5 days ago, 23 May

Mystery Shopper (ID Testi...

Salary not available. View on company website.

Serve Legal, Redditch

  • Part time
  • Temporary

Apply on company site

Posted 6 days ago, 22 May

Blinds and Curtains Insta...

Salary not available. View on company website.

Hillarys, Stourbridge, Dudley

  • Part time
  • Permanent

Apply on company site

Posted 1 week ago, 21 May

Blinds and Curtains Insta...

Salary not available. View on company website.

Hillarys, Lichfield

  • Part time
  • Permanent

Apply on company site

Posted 1 week ago, 21 May

Blinds and Curtains Insta...

Salary not available. View on company website.

Hillarys, Lapal, Dudley

  • Part time
  • Permanent

Apply on company site

Posted 1 week ago, 21 May

Barista

Salary not available. View on company website.

Coffee#1 Ltd, The Vines, Wychavon

  • Part time
  • Permanent

Apply on company site

Posted 1 week ago, 21 May

Tactical Merchandiser - (...

Salary not available. View on company website.

Smiths News, Solihull

  • Part time
  • Contract

Apply on company site

Posted 1 week ago, 19 May

Tactical Merchandiser - (...

Salary not available. View on company website.

Smiths News, Wolverhampton

  • Part time
  • Contract

Apply on company site

Posted 1 week ago, 19 May

Retail Advisor

£13

BT Group, Lichfield

  • Part time
  • Permanent

Apply on company site

Posted 1 week ago, 18 May

Residential Liaison Offic...

Salary not available. View on company website.

Pinnacle Group, Hamstead, Sandwell

  • Part time
  • Permanent

Apply on company site

Posted 1 week ago, 17 May

Customer Advisor - Checko...

Salary not available. View on company website.

B&Q plc, Kidderminster, Worcestershire

  • Part time
  • Temporary

Apply on company site

Posted 1 week ago, 17 May

Customer Advisor - Night ...

Salary not available. View on company website.

B&Q plc, Kidderminster, Worcestershire

  • Part time
  • Temporary

Apply on company site

Posted 1 week ago, 17 May

Senior Customer Service A...

Salary not available. View on company website.

Barclays Bank Plc, Birmingham

  • Part time
  • Permanent

Apply on company site

Posted 1 week ago, 16 May

Retail Assistant - Bromsg...

Salary not available. View on company website.

Asda Stores Ltd., Sidemoor, Bromsgrove

  • Part time
  • Permanent

Apply on company site

Posted 1 week ago, 16 May

Stores Sales & Operations...

Salary not available. View on company website.

H&M, Wolverhampton

  • Part time
  • Temporary

Apply on company site

Posted 2 weeks ago, 14 May

Retail Advisor

£13

BT Group, Digbeth, Birmingham

  • Part time
  • Permanent

Apply on company site

Posted 2 weeks ago, 11 May

Cafe Team Leader

Salary not available. View on company website.

Tesco PLC, New Oscott, Birmingham

  • Part time
  • Permanent

Apply on company site

Posted 2 weeks ago, 10 May
Close

Customer Service Advisor

Salary not available. View on company website.

Barclays Bank Plc, Walsall

  • Onsite working
  • Part time
  • Permanent

Posted 2 days ago, 26 May

Job ref: 6d4f2ded78e04365bb0f1844b7c5958b

Full Job Description

To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities

  • Collaboration across multiple digital channels to personalise each interaction with a customer.
  • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.
  • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.
  • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.
  • Support teams within the business operations function as needed, including risk management, compliance and collections.
  • Comply with all regulatory requirements and internal policies related to customer care.
  • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.
  • Analyst Expectations
  • To meet the needs of stakeholders/ customers through specialist advice and support
  • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
  • Likely to have responsibility for specific processes within a team
  • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
  • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
  • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
  • Check work of colleagues within team to meet internal and stakeholder requirements.
  • Provide specialist advice and support pertaining to own work area.
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
  • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
  • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
  • Make judgements based on practise and previous experience.
  • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
  • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
  • Build relationships with stakeholders/ customers to identify and address their needs., We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports your personal needs, alongside the professional needs of our business. If you'd like to explore flexible working arrangements, please discuss this with the hiring manager. Your request will be reviewed in-line with the requirements of the role/business needs of the team.
  • Hybrid working We have a structured approach to hybrid working, where colleagues work at an onsite location on fixed, 'anchor', days, as set by the business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Barclays is built on an international scale. Our geographic reach, our wide variety of functions, businesses, roles and locations reflect the rich diversity of our worldwide customer base. All of which means we offer incredible variety, depth and breadth of experience. And the chance to learn from a globally diverse mix of colleagues, including some of the very best minds in banking, finance, technology and business. Throughout, we'll encourage you to embrace mobility, exploring every part of our operations as you build your career. Related content Be you. Be valued. Belong. We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

    All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. Share job Reasonable adjustment Barclays welcomes applications from all candidates and is committed to ensuring reasonable adjustments (accommodations) are put in place to allow for a fair and inclusive recruitment process. For more information and how to request one, please review Our purpose We're a global, vital and highly respected financial organisation with an inspiring Purpose. Operating in 39 countries and employing around 100,000 people across the world, we help communities, individuals and businesses thrive. And we've created financial solutions and technology that the world now takes for granted. A career with us can offer incredible variety, depth and breadth of experience, and the chance to learn from some of the best minds in technology and finance. To find out more about Barclays' strategy please click Equal opportunities We are an equal opportunity employer and opposed to discrimination on any grounds. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Right to work statement Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific and any changes must be reviewed. It is important that you ensure you are working on the correct visa at all times. Failure to accurately disclose your visa status or Legal Right to Work may result in your application or any employment offer being withdrawn at any time. Learn more about Barclays locations Across our campuses, we offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations. Designed for innovation and comfort, they support a dynamic and productive work environment. Health and wellness Gain access to wellness rooms, gyms and mental health support. A place where you can belong Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions. Collaborative Areas Modern spaces designed for teamwork and brainstorming. More than work There's so much more than work to involve and engage you on campus. From socialising to sports, from community events to volunteering. Your browser does not support the video tag. Learn more about Barclays locations Across our campuses, we offer modern workspaces, collaborative areas, and state-of-the-art meeting rooms. Facilities include wellness rooms, on-site cafeterias, fitness centers, and tech-equipped workstations. Designed for innovation and comfort, they support a dynamic and productive work environment. Health and wellness Gain access to wellness rooms, gyms and mental health support. A place where you can belong Our welcoming and inclusive culture supports you to bring your whole self to work, explore your potential and pursue your passions. Collaborative Areas Modern spaces designed for teamwork and brainstorming. More than work There's so much more than work to involve and engage you on campus. From socialising to sports, from community events to volunteering. Your browser does not support the video tag. Be you. Be valued. Belong. We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success. You can learn more about our commitment to our colleague on our Inclusion and Opportunities page.

  • £26,500 per year
  • Permanent
  • Part-time
  • 1 hour ago
  • Put yourself at the heart of the Barclays. A career in banking operations puts you at the very centre of our business strategy. By putting customers at the heart of everything we do, we're putting our whole business behind our Customer facing teams. As the face of our brand, especially in an increasingly digital world, you'll play a vital role in our customers' financial lives. Here, your voice is heard, and you'll have the support and opportunities to thrive. See your commute Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction. As part of our Customer Care team, you'll work 5 days per week, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career.

Do you like this job?

We can email jobs like this to your inbox

  • Facebook

Copy the direct link to this job

www.jobs24.co.uk/job/customer-service-advisor-125153872
Displaying results 1 to 20 of 23 found
Create a high quality job alert