46 Customer Services jobs in Stroud

The Funeral Manager will ensure the highest levels of client service are delivered. You will focus your team, and work with the wider team to ensure the effective scheduling of funerals and resources and to ensure all activity runs smoothly. The aim is to ensure that funerals are arranged and conducted by all employees to the highest standard. The Funeral Manager will be expected to achieve outstanding client service measurements and will be prepared to contribute to the changing shape of the business with new ideas. Acting as an ambassador for the FPL values and brand, this role will need to be actively involved in, and will lead the team, to build and maintain the image of the business in local communities, as well as being skilled in arranging and conduct funerals to consistently grow the business. You will be responsible for financial targets and budgetary controls, and achieving market share goals. The role requires working collaboratively with all employees and senior managers to problem solve and share best practice, all of which will assist the company in achieving its vision. Being a Funeral Manager can be an opportunity to make a real difference to families during a difficult time in their lives, To learn more about this important role, go to our . What We Offer Working in one of our local Funeral Partners' Branches you'll enjoy the satisfaction of working within a small local team alongside all the benefits of a much larger national company. We have family friendly policies and can offer flexible working as well as:

• Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.
• Full uniform
• Opportunities to work within the local community
• Reward and recognition scheme
• Regular feedback surveys and opportunities to join project groups
• Employee assistance service
  
  We welcome applications from people within the funeral industry, who can demonstrate exceptional people management skills, commercial business acumen and are highly customer-focused.
  
  We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of excellence within the profession.
Our people are key to our success, they bring a wealth of experience from both inside and outside the Funeral industry and, as an organisation, we really know what it means to work as a team. But, don't take our word for it, see ., Funeral Partners is the third largest funeral services provider in the UK, with over 240 funeral homes, almost 1000 employees overseeing over 20,000 funerals annually. Chertsey House, Ground Floor, 61 Chertsey Road, Woking, Surrey, GU21 5NB Tel: Fax: Funeral Partners


• 23 days annual leave, increasing to 26 days with service - plus bank holidays
• An opportunity to join our Annual Reward Scheme
• Life Assurance
• Pension
• Family and friends discounts
• Christmas vouchers
• Cycle to Work Scheme
• Eye care
• Refer a friend scheme