House Manager
Salary not available. View on company website.
McCarthy Stone, Drayton, City of Portsmouth
- Part time
- Permanent
Apply on company site
Posted today, 12 Jun
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McCarthy Stone, Drayton, City of Portsmouth
- Onsite working
- Part time
- Permanent
Posted today, 12 Jun
Job ref: 0358cd692b9d4178b467b83024800c0c
Full Job Description
We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents.
Some of the House Manager duties within this role include:
Welcoming new Homeowners and supporting them to settle into their apartments.
Providing a professional front of house service and dealing all visitors in a friendly manner.
Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.
Working in collaboration with our partners and suppliers to ensure the smooth running of the estate
Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.
Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.
Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment
Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.
Ensuring that all Health and Safety requirements are adhered to.
Excellent communication skills with a real "can do" attitude.
Extensive experience in a professional customer service orientated position.
A professional approach with high quality standards.
Thrives in a busy a varied role, where every day will be different.
Be resilient and can problem solve effectively.
An awareness of basic Health and Safety will be a distinct advantage.
A good level of computer literacy including Microsoft Word and Outlook.
Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.
McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Carrick Court development based in Drayton, Portsmouth.
Built in 2016, Carrick Court is a Retirement Living development that consists of 28 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds.
Hours: 25 hours per week - Monday to Friday. Exact shift pattern to be discussed at interview.
Salary: £17, 908.61 per annum
Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement.
Some of the House Manager duties within this role include:
Welcoming new Homeowners and supporting them to settle into their apartments.
Providing a professional front of house service and dealing all visitors in a friendly manner.
Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.
Working in collaboration with our partners and suppliers to ensure the smooth running of the estate
Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.
Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.
Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment
Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.
Ensuring that all Health and Safety requirements are adhered to.
Excellent communication skills with a real "can do" attitude.
Extensive experience in a professional customer service orientated position.
A professional approach with high quality standards.
Thrives in a busy a varied role, where every day will be different.
Be resilient and can problem solve effectively.
An awareness of basic Health and Safety will be a distinct advantage.
A good level of computer literacy including Microsoft Word and Outlook.
Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.
McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Carrick Court development based in Drayton, Portsmouth.
Built in 2016, Carrick Court is a Retirement Living development that consists of 28 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds.
Hours: 25 hours per week - Monday to Friday. Exact shift pattern to be discussed at interview.
Salary: £17, 908.61 per annum
Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement.
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