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Financial Support Officer (Housing)
Salary not available. View on company website.
POWYS COUNTY COUNCIL, Llanfaredd, Powys - Powys
- Remote working
- Part time
- Permanent
Posted 1 day ago, 12 Jun
Job ref: ea58009796e640909ca1e80077862f5d
Full Job Description
Support tenants in managing rent arrears and avoiding legal action or eviction.
Promote digital and financial inclusion through one-to-one support and
community initiatives.
Collaborate with internal teams and external agencies to support tenant well
being
Keep up to date with welfare legislation and advise colleagues and tenants
accordingly
Maintain accurate records and contribute to service improvement through data analysis.
Strong interpersonal and communication skills
To effectively support tenants, collaborate with colleagues, and liaise with
external agencies.
A commitment to helping vulnerable individuals sustain tenancies and improve their financial well-being.
Knowledge of social security systems and financial advice
Especially Universal Credit, debt management, and income maximisation.
Emotional resilience and empathy
To support tenants facing financial hardship or personal challenges.
Excellent organisational and time management skills
To manage caseloads, meet deadlines, and maintain accurate records.
Digital confidence and adaptability
To promote digital inclusion and use technology to support tenants and improve service delivery.
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About this company
POWYS COUNTY COUNCIL
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