129 Customer Services jobs in Salford, Calderdale

A Software Tester, who will bring expertise and talent to test and deliver our cutting-edge software to the highest levels of quality and accuracy. You will be joining our dynamic Software Testing department to help shape the future of the Business. This is a unique opportunity to work alongside industry leading experts and be a pivotal part of our innovative journey. You will be empowered to collaborate and contribute to our newly formed delivery streams, focusing specifically on Verification and Responsible Gambling. Your insights and expertise will help shape testing strategies and drive success that pushes the boundaries of software quality. You will have access to ongoing training and development opportunities. This will allow you to enhance your skills and advance your career within Software Testing. This role is eligible for inclusion in the Company's hybrid working from home policy., Collaborating within the newly defined cross functional team with Product Managers, Product Analysts and Developers, to understand Business and technical requirements producing efficient test strategies. Providing accurate estimates for all phases of testing and making recommendations for our testing approach, with a focus on quality and efficiency. Conducting quality testing on Verification and Responsible Gambling specific projects and issues. Reporting defects accurately and managing through to successful resolution via Jira. Reporting testing progress to the project team, by communicating effectively and escalating where appropriate. Liaising with subject matter experts to continually develop product knowledge. Participating in the planning of our groundbreaking software delivery. Liaising with and facilitating successful relationships across the Business. Seeking out new ideas. Adapting swiftly to changing circumstances. Read more Read less Want to become part of the team? The benefits of working with us Bonus Schemes Recognition for your performance and hard work. Company Pension Preparing you for later life with a top pension. Employee Assistance Programme Supporting the wellbeing of you and your family.

Experience using Gherkin. Experience with Behaviour-Driven Development (BDD) and well versed in analysing mark down files, technical API schemes and creating BDD feature files. Understanding of testing third party verification providers would be preferential. Awareness of Responsible Gambling guidelines, processes and functionality is beneficial. Good understanding of the Software Development Life Cycle. Ability to prioritise and react well to changing requirements with a positive attitude. Proactive approach to own personal development with ability to retain knowledge. Ability to work collaboratively or independently on project requirements. Analytical and inquisitive mind with a high attention to detail. Experience preparing test documentation including test plans, test scripts, defect reports and progress updates. Read more Read less

Eye Care In a digital world, we help take care of your vision. Income Protection Your income is protected, just in case. Life Assurance Peace of mind for your family in any eventuality. Life Events and Long Service To celebrate your big occasions, dedication and hard work. Manchester Hillside (Technology) Ltd opened our North West office in 2016 in the heart of Manchester's buzzing city centre. In recent years the city has become a hub of technology and creative industries. Our location

• Often described as the UK's second city, living costs in Manchester are around 30% cheaper than London.
• Our office has plenty of public transport nearby, including trains operating around the country and the Metrolink.
• Manchester is passionate about sport and has two Premier League football teams.
• Full of fantastic restaurants and shops, from Spinningfields to the Northern Quarter, there is lots to see and do.
What we get up to Our Manchester office is home to part of Hillside (Technology) Ltd's Software Development family as well as additional technology units. We work closely with our other Technology sites in Stoke-on-Trent and Bulgaria to deliver our first class product. Some location benefits Nearby Restaurants and Shops Tea and Coffee Service Great Commuter Links City Centre Location