61 Customer Services jobs in Ryde, Isle Of Wight

Are you organised and process-driven with a passion for seamless logistics? Join our dynamic team as a Logistics Administrator. This role involves overseeing stock movements, administering inbound and outbound shipments, and preparing devices for customer delivery. With a focus on pick, pack, and dispatch operations, as well as programming and device testing, you'll play a key part in ensuring compliance with regulations and driving efficient supply chain processes. What makes you a great fit:

• Collaborates effectively with colleagues and fosters a culture of teamwork and mutual support.
• Delivers consistent high-quality results within deadlines, emphasising efficiency and cost-effectiveness.
• Achieves targets and meets project deadlines reliably, ensuring successful completion of tasks.
• Understands the importance of individual contributions in achieving business goals and exceeding customer expectations.
• Maintains a strong commitment to excellence by focusing on objectives and desired outcomes.
• Demonstrates reliability by consistently meeting or exceeding expectations, often completing tasks ahead of schedule.
• Communicates openly and honestly, offering complete and accurate information to facilitate clarity.
• Tackles challenges proactively and solves problems independently with efficiency.
• Displays patience, tact, diplomacy, and approachability when interacting with others.
• Handles pressure with composure, remaining calm and professional during demanding situations.
• Adapts seamlessly to change, embracing evolving roles, processes, and responsibilities with confidence., Ensure proper storage of materials and products to maintain quality and prevent damage.
• Efficiently manage dispatch and returns processes.
• Update and maintain accurate information in company systems.
• Process datasets for third-party shipments, ensuring system accuracy.
• Adhere to all company policies, processes, and procedures.
• Collaborate with internal teams to provide support and coordination.
• Perform stock takes and validate shipments to ensure accuracy.
• Maintain cleanliness and organisation of work areas.
• Customise device programming based on customer requirements.
• Conduct testing and validation procedures for mobile device returns, including verification, assessment, and secure data erasure.
• Assist the wider team with secondary tasks as needed.
Perks for our People:
• Holidays: 25 days + bank holidays and buy/sell options
• Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
• EV Scheme: Lease a brand-new electric car
• Lifestyle: 9% combined pension contribution and 4x salary life assurance
• Rewards: Quarterly and annual employee awards, discounts on tech
• Socials: All-expenses-paid company events
• Development: In-House Training Academy
• Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support
  
  Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.
Our values: We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration. ED&I: We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives. We're the UK's leading business telephony and cloud communications provider, delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions. Onecom