Introduction

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch.

About the Employer

FMG Repair Services are the UK’s leading accident repair services group, with opportunities in our repair centres, Mobile Repair and Motorglass teams throughout England, Scotland and Wales.

We recognise our people are our greatest asset - central to our success - with our team working in a diverse range of roles and locations nationwide.

MG Repair Services is one of the UK’s leading and largest group of accident repair centres. Offering quality, speed and value for all aspects of vehicle repair, you will find us in or near most cities in the UK.

Our business isn’t just about fixing cars – it’s about caring for customers, getting their vehicles back on the road with the minimum amount of fuss and the maximum amount of care.

Dealing with over 100,000 vehicle repairs per annum through our 65 fully equipped repair centres nationwide, along with mobile repair, glass repair and replacement services, we boast a broad range of repair solutions and services to meet the evolving needs of the industry. Since 2020, we have been part of ZIGUP plc, whose vision is to be the leading supplier of integrated mobility solutions and automotive services to a wide range of businesses and customers. ZIGUP are the proud holder of a Kings Award for Enterprise, Promoting Opportunity.

What You'll Do

Processing Customer orders
Taking delivery of goods and inputting them into the system
Basic admin tasks

Training Outcome

Once achieved, you can further upskill by enrolling onto the Level 3 Customer Service Specialist apprenticeship

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Team working
Initiative
Patience

Course Information

Course: Trade supplier (level 2)

Level: 2

Route: Sales, marketing and procurement

Apprenticeship Level: Intermediate

Working Arrangements

Working Week: Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.

Expected Duration: 1 Year 3 Months

Training Provider: SKILLNET LIMITED

21 permanent Customer Services jobs in Reading