98 Customer Services jobs in Port Talbot, Castell-nedd Port Talbot - Neath Port Talbot

Optical Assistant

Swansea - Competitive GBP Full Time Posted by: Specsavers Posted: Thursday, 15 May 2025

So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our business

Based in Mumbles, with the occasional requirement to work in the Swansea store.

What's on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary - 10.20-12.41 (depending on age)
• Working hours - 37.5, weekend working required
• Benefits
• Life in the store - Mumbles has a small store with 3 test rooms, Swansea is a large store with 12 test rooms.
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

What we're looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Pre-screening
• Dispensing
• Collections
• Repairs and adjustments
• Happy working in a busy environment

Find out more

If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it.

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics business
• Basic knowledge/experience of optical and terminology.

Location: Swansea, UK
Industry: Healthcare
Rate: Competitive GBP
Employment Agency: Specsavers
Contact: Specsavers
Reference: JS2948914255
Posted Date: 5/15/2025 7:57:30 PM

• Previous experience in a fast-paced customer service environment
• Experience in opticsbusiness
• Basic knowledge/experience of optical and terminology.
  
  Salary- 10.20-12.41 (depending on age)
• Working hours- 37.5, weekend working required
• Benefits
• Life in the store-Mumbles has a small store with 3 test rooms, Swansea is a large store with 12 test rooms.
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay
What were looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include:
• Pre- screening
• Dispensing
• Collections
• Repairs and adjustments
• Happy working in a busy environment