59 Customer Services jobs in Nelson, Lancashire

£25,652+ Bonus + Excellent Benefits

Sales Advisor - Halifax - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As a Sales Advisor based in our Halifax branch you’ll be responsible for:  

• Assisting customers at the trade counter by understanding their specific needs and providing product recommendations.

• Handling customer enquiries via phone and email with a positive, proactive attitude, building strong customer relationships and ensuring excellent customer service.

• Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse

• Merchandising displays to a high standard in the branch.

This is a full time, permanent role - Monday to Friday between 07.30am - 5pm and Saturday on a rota basis 08.00am - 12.00pm.

And here’s what we’d like you to have:

• Plumbing & Heating or merchant experience would be ideal

• Proven experience in a face to face sales/customer service position

• Great communication skills and a customer-first approach

• Great team player and willing to support in all areas of the branch

• Willingness to learn with an enthusiastic approach

• A driving licence is preferable as you will be required to cover the regular driver when he is out of the business

We look forward to receiving your application!

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