Once the UBO forms and certified documents are returned, submit information to MBFS due diligence team.
Liaise with customers at point of order so they understand the documentation required and to help them submit it within the required timescales.
Broker the conversations between, LBDM's, Customer and MBFS to make sure all the relevant paperwork required is submitted in a timely manner
Develop customer relationships to achieve maximum business customer retention.
Represent the company in a professional manner and to achieve high levels of customer satisfaction
Comply with the FCA regulations and maintain regulated status in the advice, sale and administration of finance and general insurance products.
Ensure compliance with Data Protection and General Data Protection Regulations when handling and processing customer personal data, Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.

Previous experience in within the motor industry and experience using finance quoting systems.
Ability to deliver first-class customer service with energy and enthusiasm
A genuine interest in helping customers and contributing to the team's success
Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
Exceptional listening and communication skills, focused on understanding customer needs

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
Save money every day with our exclusive retail discounts
Drive a great deal with discounts on new and used cars, plus servicing offers
Plan for the years ahead with our company pension scheme
Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
Commute for less with our cycle-to-work scheme
Prioritise your wellbeing with dedicated support for you and your family
24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
Make a difference with a paid day to volunteer in your community
Invest in your future with our company share purchase plan
Earn financial rewards when you refer a friend to join the team
Keep learning and growing with our training and development opportunities for everyone.
Life assurance with the option to increase cover
We're open to flexible working options - just ask

22 Full time Customer Services jobs in Mold, Sir Y Fflint - Flintshire