46 Customer Services jobs in Mold, Sir Y Fflint - Flintshire

The basic salary for this role is £27,500 plus a quarterly bonus of up to £2,000, meaning you can earn up to £35,500 annually. Main Responsibilities:

• 40 hours on rota basis, including some evenings and weekends
• Conduct expert surveys of customer's kitchens, that ensure accurate measurements for the design process
• Record all information electronically in-line with GDPR
• Maintain exceptional customer journey by providing outstanding service, top quality surveys and great communication to customers
• Support the showroom team to improve planning skills, provide feedback and reduce errors within the business
• Ensure high quality plans by auditing in advance of order/delivery, providing feedback to develop designers' skills
In addition to any other duties, as a responsible person youmust ensure that you have read, understood and adhere to polices andprocedure relating to Health and Safety, and your responsibilitieslocated in the Integrated Management System (IMS) Responsibilitiesdocument What Wren offer:
• Staff discount on purchasing a kitchen after 1 year's continuous employment!
• Free annual eye tests as well as a contribution to new glasses
• Great personal development / internal promotion prospects - Fantastic career progression, Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
  
  Full UK manual driving licence
• Excellent attention to detail and error checking skills
• Highly organised, able to manage own time and multi-task
• Excellent communication skills - both written and verbal
• Be process-driven and analytical while working efficiently
• Able to provide excellent service and expert knowledge to customers
• Problem-solver, willing to think outside the box with a positive attitude
• Strong computer skills - confident picking up new softwares
Desired Skills and Knowledge:
• Previous experience of conducting home measures/surveys
• Experience using a CAD or planner software
• Knowledge of kitchen installation/legislation
• Knowledge of plan checking or error checking
• Previous experience working in the kitchen industry
  
  WrenKitchens are not only passionate about kitchens, we are passionate aboutour people! We have achieved incredible milestones over the years;opening over 100 showrooms, launching in the USA, and winning multipleawards including the UK's Number 1 place to work!
Thisis thanks to our team, the Wren family, who have inspired us to pushlimits and make a difference. With our exponential growth, we arelooking for incredible individuals to join us and continue our successstory! Wren Kitchens