Customer Service Assistant

Wolseley View all jobs

Milton Keynes

£26,695 per year

Permanent

Full-time

12 hours ago

Salary: £26,695 + Bonus + Excellent Benefits

Customer Service Assistant - Milton Keynes (MK1 1FD) - Ideal Bathrooms

So, who are we? We are Ideal Bathrooms, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £26,695, there are also benefits on tap - including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Customer Service Assistant based in our Milton Keynes branch you'll be responsible for:

Being the first point of contact for customers for any query resolution through various channels adapting a high level of customer service to each query that is reviewed

Efficiently taking/making inbound and outbound calls ensuring customer service levels are carried out to the highest possible standard

Having a full understanding of stock movements and deliveries from both ourselves and manufacturer.

This is a full time permanent role working 40 hours per week, Monday to Friday 09:00am - 5.30pm.

And here's what we'd like you to have:

Experience in a fast paced, customer facing role

Confident and outgoing when speaking to customers

Computer literate and experience using Microsoft Office

Previous call centre/similar role experience would be advantageous

We look forward to receiving your application!

#s1-Gen

Experience in a fast paced, customer facing role
Confident and outgoing when speaking to customers
Computer literate and experience using Microsoft Office
Previous call centre/similar role experience would be advantageous

£26,695 + Bonus + Excellent Benefits
Customer Service Assistant - Milton Keynes (MK1 1FD) - Ideal Bathrooms
So, who are we? We are Ideal Bathrooms, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the £26,695, there are also benefits on tap - including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Customer Service Assistant based in our Milton Keynes branch you'll be responsible for:
Being the first point of contact for customers for any query resolution through various channels adapting a high level of customer service to each query that is reviewed
Efficiently taking/making inbound and outbound calls ensuring customer service levels are carried out to the highest possible standard
Having a full understanding of stock movements and deliveries from both ourselves and manufacturer.
This is a full time permanent role working 40 hours per week, Monday to Friday 09:00am - 5.30pm.

42 permanent Customer Services jobs in Milton Keynes