You'll get to interacting with children and families, creating great 'first impressions' and taking time to understand their experiences, gather feedback, problem solve and make suggestions to the Guest Experience Manager. You'll be the main point of contact for parents and guardians of children visiting us independently, and also be on rota as the overnight on-call duty manager.

Able to demonstrate energy, drive and committment.
Ability to treat people in a fair, consistent and respectful manner and value diversity.
Effective in developing and maintaining working relationships to ensure high levels of customer service.
Excellent organisational skills, communication and time management
Passionate about making a positive difference to young lives
Previous experience of leading teams is desirable (but not essential).

Part Year Permanent Contract from February 2027
Earn £14.33 per hour (our pay system is benchmarked and fair)
Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.
On top of your 20 days annual leave (+ 8 bank holidays), you'll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday.
A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations.
24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
Sector leading family friendly policies and a contributory pension
Access to our financial wellbeing platform where you can borrow or save directly from your salary.
Free/discounted PGL breaks for your family & discounts at 800+ retailers.

2 temporary Customer Services jobs in Merton, Oxfordshire