We're looking for a Service Delivery Engineer to ensure the timely, consistent and stable delivery of client implementations in our business. You will work closely with customers, customer success and development teams to build and configure client solutions. £27,500 p.a, fixed term until June 2027, hybrid working,

Liaise with internal teams to ensure solutions are implemented to jointly agreed requirements, quality standards and timescales
In conjunction with your Service Delivery Team colleagues, develop strategies, policies and best practice which optimise CPM processes and systems

Full proficiency in MS Office applications (Word, Excel, PowerPoint and Outlook)
Entry or Intermediate level knowledge of Software platforms for Retail Execution or Contact Centre/CRM (e.g. Salesforce)
Good analytical and problem-solving skills
Excellent time management skills and the ability to multi-task are essential requirements for the role
Excellent interpersonal skills and the ability to communicate effectively at all levels both internally and externally
Clear and concise communication and presentations skills
An active interest in Technology and AI.

£28,000, 12 month FTC
Hybrid working (3 days per week in the office)
Generous Holiday Package: Recoup with 26 days of holiday plus bank holidays
Perks at Work: Access to a wide range of discounts including my gym discounts
Peppy: Confidential access to expert health support across areas like fertility, menopause, pregnancy, and more.
DIGICARE+ App: Enjoy convenient access to second opinions from doctors, personalised counselling sessions and expert nutritionist advice.
Enhanced maternity/paternity leave

21 Full time Customer Services jobs in Merton, Oxfordshire