Customer Relations Administrator

Abri View all jobs

Eastleigh, Hampshire
£22,648 per year
Permanent
Full-time
4 hours ago

We are delighted to be recruiting for a new Customer Relations Administrator to join our team until 31 October 2027.

We're proud to say our customer are at the heart of all we do and our Customer Relations team play a key role in finding out what's good and what's not, turning around a bad experience, celebrating the good ones and learning from everything.

You will be part of our Customer Relations Administration Team supporting our Complaint officers and wider business to deliver the best solutions for our customers.

We're looking for someone with experience in administration support, isn't afraid to talk with customers about anything that bothers them, wants to work with likeminded people and enjoys putting a smile back one someone's face.

If you're confident talking with anyone and sometimes handling tricky conversations, relish working in a fast-paced environment and experienced in providing administrative support, this could be the role for you!

You'll be working from our Eastleigh office (SO50 6AD) minimum of two days per week Tuesday - Friday to connect and collaborate with colleagues and the other two days can be worked from at a place of your choosing whether that's at another of our offices, a cafe or at home.

We'll review and interview suitable candidates as they apply. If we receive enough applications, we'll close the advert early so be sure to apply today so you don't miss out!

Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We're investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most
We're investing in our communities, to address local issues and create opportunities for everyone

As we grow, we're re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at .

#s1-Gen

We're proud to say our customer are at the heart of all we do and our Customer Relations team play a key role in finding out what's good and what's not, turning around a bad experience, celebrating the good ones and learning from everything. You will be part of our Customer Relations Administration Team supporting our Complaint officers and wider business to deliver the best solutions for our customers. We're looking for someone with experience in administration support, isn't afraid to talk with customers about anything that bothers them, wants to work with likeminded people and enjoys putting a smile back one someone's face. If you're confident talking with anyone and sometimes handling tricky conversations, relish working in a fast-paced environment and experienced in providing administrative support, this could be the role for you! You'll be working from our Eastleigh office (SO50 6AD) minimum of two days per week Tuesday - Friday to connect and collaborate with colleagues and the other two days can be worked from at a place of your choosing whether that's at another of our offices, a cafe or at home. We'll review and interview suitable candidates as they apply. If we receive enough applications, we'll close the advert early so be sure to apply today so you don't miss out! Abri is a large housing provider who own and manage over 55,000 homes and various community assets, serving more than 120,000 customers across the South of England. We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? We're investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most
We're investing in our communities, to address local issues and create opportunities for everyone

42 Customer Services jobs in Lymington, Hampshire