Administration of the MRO process
Administration of the rent review process
Administration of the assignment process for all leases
Administration of the new let process for free of tie leases.
Administration of the Craft Union Tenancy, MSA and intercompany leases.
Administration of all variations to existing agreements including deed of variations, lease assignments and side letters
Record information on internal systems, check approval levels and adherence to company policy and the Pubs Code, obtain and process required documents and information, instruct and liaise with solicitors, Regional Managers, Valuation Managers, and publicans to progress through to completion.
Ensure agreements are completed with accurate legal documentation and ingoing funds collected and processed.
Administration of correspondence received in the Pubs Code mailbox,
Maintain customer details, rent schedules and agreement information on the company database accurately and within agreed timescales.
Carry out inductions for Operational and head office staff.

Evidence of administration experience and accurate working
Experience of maintaining office and administrative systems and of devising new systems, or improvements to existing ones
Attention to detail and the ability to manage the production of documents critical to the business.
The ability to prioritise own workload.
Highly developed interpersonal and communication skills across a wide range of internal/external contacts
High competency in Word, Excel and Outlook
Demonstrable interest in the Stonegate Group and the industry
Understand, embrace, and work towards delivering the Company's Mission, Pillars and Values
Calm, well organised and a self-starter.
Excellent planning and organisation skills and the ability to respond effectively to changing priorities.
Fully supportive of team working.
Willingness to learn and adopt new ways of working with a positive attitude and approach to improve efficiencies.

Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms-including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year
Bonus Scheme
Access to discounted Private Medical Insurance through Vitality
Exclusive discounts on Dental Insurance
Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
Life Assurance which gives access to Help @ Hand
Access to your pay early via Stream
The Stonegate Xtra portal with access to a wide range of high street discounts and offers
Discounted access to David Lloyd membership
Award winning Learning & Development programmes to drive your career

62 Full time Customer Services jobs in Kidderminster, Worcestershire